Tapestry

3 weeks ago

Store Leader

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead store performance by building a high-performing team, elevating service standards, and driving results through clienteling, omni-channel sales, and operational excellence. Coach associates in real time, ensure consistent CRM/client book usage, and manage KPIs across conversion and AOV. Own financial forecasting and selling reports, execute visual directives, oversee cash and inventory procedures, and maintain loss prevention, safety, and policy compliance.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Model service behaviors and selling standards, coaching associates in real time to deliver a premium client experience.
•Drive clienteling and omni-channel strategies using consistent CRM/client book usage, proactive outreach, follow-ups, and KPI achievement.
•Recruit, onboard, train, motivate, and develop a high-performing team through clear goals, regular check-ins, and performance management.
•Own store financial performance by forecasting, planning, and analyzing selling reports and business trends to implement action plans.
•Oversee operational excellence and compliance, including opening/closing routines, cash handling, deposits, scheduling/payroll, inventory integrity, and loss prevention/safety standards.

Pay and Benefits

Salary: USD 30 - 44.75 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•3+ years of store leadership in retail or service (luxury/premium experience preferred).
•Proven sales leadership with coaching, development, stakeholder management, and strong communication.
•Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and familiarity with CRM/clienteling tools.
•Ability to work in a fast-paced environment and lead through flexible scheduling (nights, weekends, peak retail days).
•Strong English language proficiency.

Experience:3+ yearsRetailLuxury/premiumOmni-channel

Skills:LeadershipCoachingCommunicationConflict mediationCustomer focus

Languages:English

Tech Stack:Microsoft OfficeExcelWordPowerPointOutlookCRMClientelingSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

3 weeks ago

Store Leader

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Administration & Executive Assistance

Seniority: Manager level

Key Responsibilities

•Model service behaviors and selling standards, coaching associates in real time to deliver a premium client experience.
•Drive clienteling and omni-channel strategies using consistent CRM/client book usage, proactive outreach, follow-ups, and KPI achievement.
•Recruit, onboard, train, motivate, and develop a high-performing team through clear goals, regular check-ins, and performance management.
•Own store financial performance by forecasting, planning, and analyzing selling reports and business trends to implement action plans.
•Oversee operational excellence and compliance, including opening/closing routines, cash handling, deposits, scheduling/payroll, inventory integrity, and loss prevention/safety standards.

Pay and Benefits

Salary: USD 30 - 44.75 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•3+ years of store leadership in retail or service (luxury/premium experience preferred).
•Proven sales leadership with coaching, development, stakeholder management, and strong communication.
•Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook) and familiarity with CRM/clienteling tools.
•Ability to work in a fast-paced environment and lead through flexible scheduling (nights, weekends, peak retail days).
•Strong English language proficiency.

Experience:3+ yearsRetailLuxury/premiumOmni-channel

Skills:LeadershipCoachingCommunicationConflict mediationCustomer focus

Languages:English

Tech Stack:Microsoft OfficeExcelWordPowerPointOutlookCRMClientelingSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website