Business Process Principal Consultant - Customer Industry Solutions (CIS) (Dubai, Dubai, AE, 118353)

SAP
Dubai
Workplace: HybridFull timeFunction: Consulting & AdvisoryExperience: 6+ yearsSkills: ["Communication","Influencing","Emotional intelligence","Strategic thinking","Complex problem solving"]

Lead customer co-innovation for Industry AI by running discovery workshops and FDE-style boot camps to identify, qualify, and prioritize AI opportunities. Translate business challenges into implementable agentic AI use cases, defining requirements, architectures, KPIs, and quantified value metrics. Drive initiatives from discovery through prototyping, acceptance criteria, and deployment with engineering partners—delivering measurable outcomes quickly and scaling learnings into reusable industry AI assets.

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FursaFursa
SAP
SAP
2 hours ago

Business Process Principal Consultant - Customer Industry Solutions (CIS) (Dubai, Dubai, AE, 118353)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Lead customer co-innovation for Industry AI by running discovery workshops and FDE-style boot camps to identify, qualify, and prioritize AI opportunities. Translate business challenges into implementable agentic AI use cases, defining requirements, architectures, KPIs, and quantified value metrics. Drive initiatives from discovery through prototyping, acceptance criteria, and deployment with engineering partners—delivering measurable outcomes quickly and scaling learnings into reusable industry AI assets.
Location: Dubai
Workplace: Hybrid
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Sr. Manager level

Key Responsibilities

  • •Run discovery workshops and FDE-style boot camps with business and IT stakeholders to surface, qualify, and prioritize Industry AI opportunities.
  • •Define high-value Industry AI use cases by translating business challenges into implementable AI solutions and sharpening requirements, agent architecture, KPIs, and value metrics.
  • •Drive end-to-end lifecycle from discovery to deployment, including requirements definition, prototype and acceptance criteria creation, and validation of business outcomes.
  • •Deliver value rapidly using fast iterative approaches to get measurable customer value into production within weeks.
  • •Build the Industry AI portfolio by turning customer learnings into reusable industry-specific AI assets and accelerators with documented financial and operational value.
Travel: Low travel

Key Requirements

  • •6+ years of deep industry expertise in Manufacturing, Energy & Natural Resources, Consumer Products, or Professional Industries with operational process transformation knowledge.
  • •Hands-on experience defining Agentic AI solutions, including data readiness, process fit, and measurable outcomes.
  • •Proven track record in product definition and delivery or in leading business transformation initiatives for senior stakeholders.
  • •Demonstrated ability to lead executive workshops and co-innovation engagements with emotional intelligence and trust-building.
  • •Ability to translate AI opportunities into quantified business cases with realistic KPIs and ROI timelines.
Experience:6+ yearsManufacturingEnergyConsumer productsProfessional services
Skills:CommunicationInfluencingEmotional intelligenceStrategic thinkingComplex problem solving
Languages:EnglishArabic
Tech Stack:SAP S/4HANASAP Business AI PlatformSAP JouleSignavioLeanIXClean-coreCloud-first architectureAgentic AIKPIsROI

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
Glassdoor
Glassdoor: 4.1
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