SAP S/4HANA Logistics (EWM - IM - LE -TM Support)

Endava Technology
Monterrey
Workplace: HybridFull timeFunction: Supply Chain & LogisticsExperience: 5-8 yearsEducation: bachelorsSkills: ["Communication","Analytical","Problem-solving","Attention to detail","Stakeholder collaboration"]

Support SAP S/4HANA logistics operations across EWM, IM, LE, and TM by monitoring ServiceNow incident queues, triaging tickets, and working with impacted users to diagnose issues. Perform SAP configuration break/fix changes, coordinate with technical and cross-functional teams when development is needed, validate solutions with business users, and document analysis, actions, and resolution details following support processes.

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FursaFursa
Endava Technology
Endava Technology
2 months ago

SAP S/4HANA Logistics (EWM - IM - LE -TM Support)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 40 minutes agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Support SAP S/4HANA logistics operations across EWM, IM, LE, and TM by monitoring ServiceNow incident queues, triaging tickets, and working with impacted users to diagnose issues. Perform SAP configuration break/fix changes, coordinate with technical and cross-functional teams when development is needed, validate solutions with business users, and document analysis, actions, and resolution details following support processes.
Location: Monterrey
Workplace: Hybrid
Employment Type: Full time
Job Function: Supply Chain & Logistics
Seniority: Mid level

Key Responsibilities

  • •Monitor ServiceNow incident queues for assigned functional areas.
  • •Evaluate and triage support tickets and determine appropriate resolution paths.
  • •Communicate with impacted users to understand and validate reported issues.
  • •Perform SAP configuration changes to resolve break/fix issues and coordinate with technical teams when development is required.
  • •Work with business users to validate solutions, capture test evidence, and document resolution details per support processes.

Pay and Benefits

Perks:EquityLearning Budget

Key Requirements

  • •5 to 8 years of experience in an SAP-related IT role
  • •BA/BS degree in Computer Science, Engineering, Information Technology, or a related field
  • •Hands-on experience supporting SAP IM, EWM, LE, and TM modules
  • •Strong knowledge of SAP logistics processes and relevant configuration nodes for warehousing, logistics, and transportation management
  • •Experience with ServiceNow (or similar ITIL service management) plus SAP integration topics such as ALE/IDoc and event-based SAP API integration
Experience:5-8 yearsOil and GasProcess industryConsumer packaged goodsCPG
Education:Bachelor's in Computer Science, Engineering, Information Technology, or a related field
Skills:CommunicationAnalyticalProblem-solvingAttention to detailStakeholder collaboration
Languages:English
Tech Stack:SAP S/4HANASAP ECCServiceNowSAP IMSAP EWMSAP LESAP TMNACE output determinationBRF+PPFALEIDocSAP APIEvent-based integrationRev-TracCloud ALMITIL

Company Brief

Endava Technology
Provides IT services and digital engineering, delivering software development, automation, and consulting to enterprises across financial services, payments, telecommunications, and retail to accelerate digital transformation.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2000
WebsiteLinkedIn