Business Operations Associate

CarMax
North Carolina
Workplace: OnsiteFull timeUSD 15 - 21 hourlyFunction: Business OperationsSkills: ["Organizational skills","Multitasking","Communication","Attention to detail","Confidentiality"]

Support store operations by processing and auditing paperwork for retail and wholesale sales, managing auction and appraisal transactions, and ensuring accurate titles, payoffs, and DMV documentation. Handle cash management, deposits, and security protocols while delivering customer service and guiding customers through paperwork processes. Train new associates, assist multiple departments, and maintain accurate data entry and reconciliation in a fast-paced, deadline-driven environment.

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CarMax
CarMax
1 month ago

Business Operations Associate

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Support store operations by processing and auditing paperwork for retail and wholesale sales, managing auction and appraisal transactions, and ensuring accurate titles, payoffs, and DMV documentation. Handle cash management, deposits, and security protocols while delivering customer service and guiding customers through paperwork processes. Train new associates, assist multiple departments, and maintain accurate data entry and reconciliation in a fast-paced, deadline-driven environment.
Location: North Carolina
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions, ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and perform clerical duties like filing, data entry, and reconciliation of missing information.

Pay and Benefits

Salary: USD 15 - 21 hourly
Perks:Paid SickPaid LeavePaid HolidaysHoliday PremiumFloating Holiday

Key Requirements

  • •Ability to read, interpret, and record data accurately for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customer and team interactions.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Organizational skillsMultitaskingCommunicationAttention to detailConfidentiality
Tech Stack:Microsoft OfficeData entry systemsPC

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn