Salesforce

3 months ago

Technical Support Engineer-Sales - German or French speaking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Join Salesforce’s Dublin-based Technical Support team to provide end-to-end customer support for AI-driven CRM solutions. You’ll troubleshoot technical issues, work with Apex/Lightning components and SQL, and communicate complex concepts clearly in English plus German or French. You’ll collaborate across teams, build knowledge base content, and mentor others while delivering outstanding customer experiences for enterprise clients.

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Own the complete end-to-end customer support experience.
•Provide prompt, detailed analysis of technical challenges and business issues.
•Provide customer happiness and deliver great experience.
•Troubleshoot technical issues and Integrations, with Apex/VF/Lightning Web Components and Standard Salesforce Functionalities
•Take ownership of customer issues through to resolution - including troubleshooting, internal communication and providing mentorship on recommended standard methodologies

Key Requirements

•Customer-facing experience or previous customer-facing role.

Education:Associate's

Skills:CommunicationProblem-solvingCustomer serviceTeam collaborationAbility to explain technical concepts clearly

Languages:EnglishFrenchGerman

Tech Stack:JavaPHPPythonRuby.NETJavaScriptPerlHTMLXMLAPISQLApexLightning Web ComponentsSalesforce

Company Brief

Salesforce

Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor

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Salesforce

3 months ago

Technical Support Engineer-Sales - German or French speaking

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 4 hours agoStatus: Live

Job Summary

Location: Dublin

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Own the complete end-to-end customer support experience.
•Provide prompt, detailed analysis of technical challenges and business issues.
•Provide customer happiness and deliver great experience.
•Troubleshoot technical issues and Integrations, with Apex/VF/Lightning Web Components and Standard Salesforce Functionalities
•Take ownership of customer issues through to resolution - including troubleshooting, internal communication and providing mentorship on recommended standard methodologies

Key Requirements

•Customer-facing experience or previous customer-facing role.

Education:Associate's

Skills:CommunicationProblem-solvingCustomer serviceTeam collaborationAbility to explain technical concepts clearly

Languages:EnglishFrenchGerman

Tech Stack:JavaPHPPythonRuby.NETJavaScriptPerlHTMLXMLAPISQLApexLightning Web ComponentsSalesforce

Company Brief

Salesforce

Industry: SaaS

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1999

Glassdoor: 4.1

Website LinkedIn Glassdoor