Solution Sales Executive, JSM

Atlassian
United States
Workplace: OnsiteFull timeUSD 121,500 - 191,525 annuallyFunction: SalesExperience: 5+ yearsSkills: ["Communication","Storytelling","Presentation","Collaboration","Value selling"]

Drive JSM (Jira Service Management) solution sales for Service Management, serving as an ITSM/ESM subject matter expert. Lead end-to-end, value-based sales cycles for mid-market to emerging enterprise accounts, building ROI cases and forecasting pipeline using MEDDPICC. Collaborate with Account Executives, Solution Engineers, Customer Success, Marketing, and partners to run co-selling motions, win competitive takeouts, and support cloud-first migrations from Data Center to Cloud.

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FursaFursa
Atlassian
Atlassian
15 hours ago

Solution Sales Executive, JSM

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Last checked: 15 hours agoStatus: Live

Job Summary

Drive JSM (Jira Service Management) solution sales for Service Management, serving as an ITSM/ESM subject matter expert. Lead end-to-end, value-based sales cycles for mid-market to emerging enterprise accounts, building ROI cases and forecasting pipeline using MEDDPICC. Collaborate with Account Executives, Solution Engineers, Customer Success, Marketing, and partners to run co-selling motions, win competitive takeouts, and support cloud-first migrations from Data Center to Cloud.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Act as a knowledge leader in ITSM and ESM industry trends to inform sales strategies and Jira Service Management positioning.
  • •Own end-to-end JSM sales motions, from prospecting and discovery to solution design, business case, negotiations, and close.
  • •Develop territory and account strategies with Account Executives, Account Managers, and Sales Development to drive net new revenue and expansion.
  • •Engage customers to understand business drivers and pain points, building value hypotheses and ROI cases tied to measurable outcomes.
  • •Lead competitive takeouts vs incumbent ITSM vendors and drive cloud-first motions, including Data Center to Cloud migrations.

Pay and Benefits

Salary: USD 121,500 - 191,525 annually
Perks:Health InsurancePaid VolunteerAnnual BonusCommissionsEquity

Key Requirements

  • •Minimum 5+ years of enterprise software sales experience.
  • •Proven success selling ITSM/ESM, workflow/automation, digital transformation, or other complex enterprise solutions.
  • •Demonstrated track record of consistently meeting or exceeding quota in a high-growth environment.
  • •Strong understanding of ITSM/ESM industry trends and the competitive landscape.
  • •Experience leading multi-stakeholder consultative sales cycles with business and technical buyers, including C-level/VP-level executives.
Experience:5+ yearsEnterprise softwareITSMESMDigital transformation
Skills:CommunicationStorytellingPresentationCollaborationValue selling
Tech Stack:Jira Service ManagementJiraServiceNowBMCIvantiMEDDPICC

Company Brief

Atlassian
Atlassian develops collaboration and workflow software—Jira, Confluence, Trello, Loom and more—used by teams for project management, software development, and IT service management across enterprises worldwide.
Industry: Developer Tools
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Sydney, Australia
Founded: 2002
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