Soporte Técnico AMT (H/M)

Ingersoll Rand
Spain
Workplace: HybridFull timeFunction: Product ManagementExperience: 5+ yearsEducation: certificationSkills: ["Customer orientation","Communication"]

Provide technical support to the AMT department by managing customer incidents and warranty-related repairs, coordinating with branded factories and technical teams. Receive machines for repair, assess materials and required operations, track budgets and warranty interventions, and close internal PO orders in the system to enable downstream logistics and finance processes. Serve as a communication bridge between national Sales and Aftersales teams to support issue resolution and drive repair business growth.

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Ingersoll Rand
Ingersoll Rand
22 hours ago

Soporte Técnico AMT (H/M)

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Last checked: 5 hours agoStatus: Live

Job Summary

Provide technical support to the AMT department by managing customer incidents and warranty-related repairs, coordinating with branded factories and technical teams. Receive machines for repair, assess materials and required operations, track budgets and warranty interventions, and close internal PO orders in the system to enable downstream logistics and finance processes. Serve as a communication bridge between national Sales and Aftersales teams to support issue resolution and drive repair business growth.
Location: Spain
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Manage and assess claims and repairs, classifying them as warranty interventions or preparing repair proposals to create business opportunities.
  • •Receive machines for repair, evaluate material needs and required operations to complete the repairs.
  • •When within the warranty period, analyze whether incidents relate to manufacturing defects and coordinate with relevant factories.
  • •Track billable budgets and warranty interventions, acting as a liaison with technical departments of represented brands.
  • •After repairs, close internal PO orders in the system and serve as a link between Sales and Aftersales departments to support incident resolution and warranty management.

Pay and Benefits

Perks:Learning BudgetHealth InsuranceEquity

Key Requirements

  • •Minimum Higher Vocational Training (FP Grado Superior) in Mechanics.
  • •At least 5 years in technical service roles within companies serving blowers (soplantes) and vacuum pumps.
  • •Customer orientation and excellent communication skills.
  • •Good level of English; knowledge of other languages is a plus.
  • •Ability to evaluate claims and repair needs, including warranty-related incident assessment.
Experience:5+ yearsTechnical serviceAftermarketBlowersVacuum pumps
Education:Certification / Diploma in Mecánica
Skills:Customer orientationCommunication
Languages:English

Company Brief

Ingersoll Rand
Designs, manufactures, and services industrial equipment and technologies including air compressors, power tools, fluid management systems, and downstream industrial solutions for manufacturing, construction, and commercial customers worldwide.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Davidson, United States
Founded: 1871
WebsiteLinkedIn