Stage Experience Lead - Full Time (Edmonton, AB, CA, T6H 4M6)

Sephora
Edmonton
Workplace: OnsiteFull timeCAD 20 - 23.55 hourlyFunction: Administration & Executive AssistanceExperience: 1-3 yearsSkills: ["Communication","Influencing","Team building","Coaching","Performance management"]

Oversee all sales-floor departments within a specific Sephora location, ensuring on-stage cast execute Sephora’s selling model and deliver outstanding client service. Lead client experience by responding to feedback, routing issues through the appropriate channels, and supporting client interactive technology training. Help run in-store events to meet store goals, monitor performance in your assigned area, and coach direct reports. Drive sales by identifying business opportunities.

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FursaFursa
Sephora
Sephora
2 days ago

Stage Experience Lead - Full Time (Edmonton, AB, CA, T6H 4M6)

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Last checked: 2 hours agoStatus: Live

Job Summary

Oversee all sales-floor departments within a specific Sephora location, ensuring on-stage cast execute Sephora’s selling model and deliver outstanding client service. Lead client experience by responding to feedback, routing issues through the appropriate channels, and supporting client interactive technology training. Help run in-store events to meet store goals, monitor performance in your assigned area, and coach direct reports. Drive sales by identifying business opportunities.
Location: Edmonton
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Oversee all sales floor departments in the assigned Sephora location to ensure the selling model is executed.
  • •Ensure cast properly execute Sephora’s selling model and support timely responses to client feedback by department.
  • •Support adoption of client interactive technology and ensure team training related to it.
  • •Support in-store events as needed to help the store achieve goals and meet client needs.
  • •Be aware of performance management situations, provide timely feedback for improvement, and participate in regular check-ins with direct reports.

Pay and Benefits

Salary: CAD 20 - 23.55 hourly

Key Requirements

  • •1-3 years of experience in a similar role at a comparable volume store or equivalent internal experience.
  • •Excellent verbal and written communication skills, with the ability to influence business partners at all levels.
  • •Proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast.
  • •Ability to coach and support performance management situations within your assigned area.
  • •A strong understanding of store sales performance and business opportunities.
Experience:1-3 years
Skills:CommunicationInfluencingTeam buildingCoachingPerformance management

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn