Senior Marketing Specialist, Client Experience Center Advisor

NTT
London
Workplace: HybridFull timeFunction: Marketing & GrowthExperience: 8-10 yearsEducation: bachelorsSkills: ["Organisational skills","Verbal communication","Written communication","Client relationship building","Proactive problem-solving"]

Coordinate end-to-end executive client innovation briefings and onsite events at the London Briefing Center, partnering with CXC and account teams to shape agendas and session flows. Manage event logistics, vendor and facilities coordination, and visitor experience, while maintaining briefing materials and CRM/briefing system records. Track KPIs, produce summaries and presentations for leadership, and support continuous improvement of CXC briefing programme processes.

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FursaFursa
NTT
NTT
2 weeks ago

Senior Marketing Specialist, Client Experience Center Advisor

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Last checked: 18 hours agoStatus: Live

Job Summary

Coordinate end-to-end executive client innovation briefings and onsite events at the London Briefing Center, partnering with CXC and account teams to shape agendas and session flows. Manage event logistics, vendor and facilities coordination, and visitor experience, while maintaining briefing materials and CRM/briefing system records. Track KPIs, produce summaries and presentations for leadership, and support continuous improvement of CXC briefing programme processes.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Mid level

Key Responsibilities

  • •Plan and coordinate executive client innovation briefings and onsite events, managing logistics from initial request through onsite execution and post-engagement follow-up.
  • •Consult with the CXC team and account teams to understand meeting objectives and help develop briefing agendas and session flows.
  • •Coordinate onsite event logistics including room setup, AV equipment, catering, facilities preparation, and visitor arrival experience.
  • •Track projects, manage vendor activities, and coordinate with facilities, hospitality, and operations teams to deliver event elements on time and to standard.
  • •Maintain briefing presentation materials and the CXC content library; contribute to CRM and briefing management system processes and KPI tracking/reporting.

Key Requirements

  • •8-10 years of relevant experience in marketing, events coordination, customer-facing support, or a related field.
  • •Demonstrated ability to coordinate logistics for professional events or meetings involving senior stakeholders.
  • •Experience working with vendors, tracking budgets, and managing multiple concurrent project workstreams.
  • •Sound knowledge of executive briefing coordination, event planning and logistics, and client engagement processes.
  • •A university degree in marketing, business, communications, events management, or a related field (or equivalent combination of work experience).
Experience:8-10 years
Education:Bachelor's in marketing, business, communications, events management, or a related field
Skills:Organisational skillsVerbal communicationWritten communicationClient relationship buildingProactive problem-solving
Languages:EnglishItalianGermanFrenchSpanish
Tech Stack:SalesforceBriefing EdgeBriefing SourceMicrosoft 365PowerPointWordExcelTeamsOutlook

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn