Lead Supervisor I

Tapestry
United States
Workplace: OnsiteFull timeUSD 17 - 27.75Function: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Data analysis","Conflict resolution"]

Lead the store floor as a brand ambassador, maintaining strong leadership presence to achieve sales targets and deliver an exceptional customer experience. Drive winning team performance by analyzing sales data and trends, coaching the team, and supporting initiatives that improve store KPIs. Support store operations through recruiting, interviewing, training, performance feedback, and enforcing company and operational policies, including HR and conflict resolution when leadership is absent.

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FursaFursa
Tapestry
Tapestry
5 months ago

Lead Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead the store floor as a brand ambassador, maintaining strong leadership presence to achieve sales targets and deliver an exceptional customer experience. Drive winning team performance by analyzing sales data and trends, coaching the team, and supporting initiatives that improve store KPIs. Support store operations through recruiting, interviewing, training, performance feedback, and enforcing company and operational policies, including HR and conflict resolution when leadership is absent.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Serve as a brand ambassador embodying Coach values and increasing brand awareness.
  • •Lead store initiatives and support full store operations by implementing company initiatives.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support recruiting, interviewing, performance evaluation, training, and provide feedback and guidance to improve individual performance; hold the team accountable for goals.

Pay and Benefits

Salary: USD 17 - 27.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition AssistancePaternity LeaveMaternity Leave

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Ability to lift, carry, and move at least 25 pounds regularly and up to 50 pounds at times; can bend, reach, stretch, climb, kneel, and maneuver the sales floor and stockroom.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Support store recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Adhere to and enforce company policies, procedures, and store operational procedures.
Experience:1+ yearsRetailCompetitive retail
Skills:LeadershipCustomer focusCollaborationData analysisConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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