Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Problem-solving","Relationship building","Adaptability"]

Coordinate the end-to-end rental experience for customers at a facility in Dickson City, PA. Respond to inbound leads, guide customers through the rental process, and build relationships with contractors and construction company principals. Maintain customer satisfaction, handle inquiries and complaints, and develop sales strategies to grow market share and improve the customer experience using EquipmentShare’s proprietary T3 technology.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live

Job Summary

Coordinate the end-to-end rental experience for customers at a facility in Dickson City, PA. Respond to inbound leads, guide customers through the rental process, and build relationships with contractors and construction company principals. Maintain customer satisfaction, handle inquiries and complaints, and develop sales strategies to grow market share and improve the customer experience using EquipmentShare’s proprietary T3 technology.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals and educating them on how to save money and improve efficiency.
  • •Maintain and nurture existing customer relationships to ensure customers are 100% satisfied and kept up to date on new ways EquipmentShare can help.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeavePaid HolidaysWellness Stipend

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills with a focus on listening and helping customers solve problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Adaptability in a fast-paced environment and willingness to stay educated on EquipmentShare products and services.
  • •Experience with responding promptly to customer inquiries, requests, complaints, and communications.
Education:High School
Skills:Customer focusInterpersonal skillsProblem-solvingRelationship buildingAdaptability
Languages:English
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn