Roadsurfer

4 weeks ago

Kundenservice (m/w/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Customer service role at a Hamburg station handling camper pickups/returns, ensuring a seamless #happyroadsurfer experience. You will assist customers, hand over campers, help with cleaning, and support the station team to kick off their vacation with a smile.

Location: Hamburg

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Greet customers and assist with the pickup and return of campers at the Hamburg station
•Explain and hand over campers personally to customers
•Perform thorough interior and exterior cleaning of campers
•Support the station team with daily tasks to ensure customers start their holidays joyfully
•Contribute to a positive, hands-on team environment at the station

Pay and Benefits

Salary: EUR 30,600 - 32,400 annually

Perks:Camper BudgetTravel AllowanceFamily Discounts

Key Requirements

•Hands-on with customer service experience
•Experience in customer service is preferred
•Valid driver’s license Class B
•Good German and English skills
•Willingness to work hands-on at a station and assist daily tasks

Experience:HospitalityTravelCampingRental

Skills:Customer serviceCommunicationTeamworkProblem-solvingMultitasking

Languages:GermanEnglish

Company Brief

Roadsurfer

Operates an online platform for renting and buying campervans and motorhomes across Europe. Provides booking, insurance, and trip-planning services, connecting travelers with fleet partners and private vehicle owners for flexible road-trip experiences.

Industry: Online Marketplaces

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Headquarters: Munich, Germany

Founded: 2016

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Roadsurfer

4 weeks ago

Kundenservice (m/w/d)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Hamburg

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Greet customers and assist with the pickup and return of campers at the Hamburg station
•Explain and hand over campers personally to customers
•Perform thorough interior and exterior cleaning of campers
•Support the station team with daily tasks to ensure customers start their holidays joyfully
•Contribute to a positive, hands-on team environment at the station

Pay and Benefits

Salary: EUR 30,600 - 32,400 annually

Perks:Camper BudgetTravel AllowanceFamily Discounts

Key Requirements

•Hands-on with customer service experience
•Experience in customer service is preferred
•Valid driver’s license Class B
•Good German and English skills
•Willingness to work hands-on at a station and assist daily tasks

Experience:HospitalityTravelCampingRental

Skills:Customer serviceCommunicationTeamworkProblem-solvingMultitasking

Languages:GermanEnglish

Company Brief

Roadsurfer

Industry: Online Marketplaces

Company Size: Medium (51 to 250 employees)

Growth: Scaleup

Headquarters: Munich, Germany

Founded: 2016

Website LinkedIn