Software Development Engineer

Zoom Video Communications
San Jose
Workplace: HybridFull timeUSD 73,300 - 169,500Function: Product ManagementEducation: bachelorsSkills: ["Collaboration","Communication","Curiosity","Eagerness to learn","Problem-solving"]

Join the Zoom Contact Center engineering team to build an AI-powered analytics engine that works like a virtual data analyst. As an entry-level backend engineer, you’ll implement production backend services supporting AI reasoning, planning, and analytical workflows. You’ll work with senior engineers, data scientists, and product managers to build data handling pipelines, instrumentation, and AI evaluation/orchestration (LLMOps) integrations across vector databases, semantic search, and OLAP systems.

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FursaFursa
Zoom Video Communications
Zoom Video Communications
3 days ago

Software Development Engineer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 15 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Join the Zoom Contact Center engineering team to build an AI-powered analytics engine that works like a virtual data analyst. As an entry-level backend engineer, you’ll implement production backend services supporting AI reasoning, planning, and analytical workflows. You’ll work with senior engineers, data scientists, and product managers to build data handling pipelines, instrumentation, and AI evaluation/orchestration (LLMOps) integrations across vector databases, semantic search, and OLAP systems.
Location: San Jose
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Entry level

Key Responsibilities

  • •Implement backend services using Java and Spring Boot to support AI-powered applications in the Zoom Contact Center platform.
  • •Build prompt strategies, context management logic, and basic agent workflows in collaboration with senior engineers.
  • •Develop task execution logic, data handling pipelines, and error management for AI-driven data flows.
  • •Instrument services with logging and monitoring to track performance, latency, and correctness in testing and production.
  • •Contribute to AI evaluation and orchestration pipelines using vector databases, semantic search, and LLM orchestration frameworks.

Pay and Benefits

Salary: USD 73,300 - 169,500
Equity and Bonus:Equity

Key Requirements

  • •BS or MS in Computer Science, Engineering, or a related field (recently graduated or within the last 1–2 years), or equivalent experience.
  • •Foundational backend engineering exposure through internships, coursework, or personal projects.
  • •Backend programming familiarity in Java, Python, or a similar object-oriented language.
  • •Basic understanding of relational (SQL) or non-relational (NoSQL) database design.
  • •Foundational knowledge of AI concepts/LLMs or AI orchestration frameworks (e.g., LangChain, Semantic Kernel) and eagerness to learn distributed systems and LLMOps.
Education:Bachelor's in Computer Science, Engineering, or a related field
Skills:CollaborationCommunicationCuriosityEagerness to learnProblem-solving
Tech Stack:JavaSpring BootPythonSQLNoSQLWebSocketsLLMOpsPineconeMilvusLangChainSemantic KernelAutoGenClickHouse

Company Brief

Zoom Video Communications
Provides video conferencing, chat, phone, webinar, and collaboration software for businesses, schools, and individuals. Its platform is widely used for remote meetings, virtual events, and hybrid work communication.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Jose, United States
Founded: 2011
WebsiteLinkedIn