Product Operations Associate (NZ)

DroneDeploy
Auckland
Workplace: HybridContractFunction: Communications, PR & CommunitySkills: ["Organizational skills","Communication","Problem-solving","Independence","Detail-oriented"]

Operate DroneDeploy robots remotely and on-site in Auckland, ensuring safe, efficient execution of inspections and data capture. Analyze captured data, optimize AI-driven workflows, and serve as the bridge between operations, product, and engineering by providing real-world feedback and validating new features. Coordinate a distributed remote operations team, manage daily planning and documentation across shifts, produce performance reports, and maintain operational playbooks to support scalable processes.

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FursaFursa
DroneDeploy
DroneDeploy
1 week ago

Product Operations Associate (NZ)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Operate DroneDeploy robots remotely and on-site in Auckland, ensuring safe, efficient execution of inspections and data capture. Analyze captured data, optimize AI-driven workflows, and serve as the bridge between operations, product, and engineering by providing real-world feedback and validating new features. Coordinate a distributed remote operations team, manage daily planning and documentation across shifts, produce performance reports, and maintain operational playbooks to support scalable processes.
Location: Auckland
Workplace: Hybrid
Employment Type: Contract · 3 months
Job Function: Communications, PR & Community
Seniority: Entry level

Key Responsibilities

  • •Operate and monitor robots remotely, ensuring tasks are completed safely and efficiently.
  • •Act as the ops team voice in product and engineering discussions by providing real-world feedback and validating new features.
  • •Coordinate a distributed remote ops team: assign tasks, unblock issues, and keep operations running smoothly.
  • •Own daily planning, task tracking, and documentation across shifts and time zones, including daily summaries and reports.
  • •Maintain operational playbooks and knowledge bases, work with customers/site teams to resolve blockers, and leverage AI/automation to streamline workflows and detect anomalies.
Travel: Medium travel

Pay and Benefits

Perks:Health InsurancePaid LeaveRemote Work

Key Requirements

  • •Able to manage tasks, shifts, and workflows across distributed or remote teams.
  • •Experience producing operational reports, metrics, or summaries for stakeholders.
  • •Excellent verbal and written communication to translate technical observations into actionable insights.
  • •Able to coordinate with cross-functional teams and customers/site teams to resolve operational blockers.
  • •Detail-oriented with strong problem-solving skills; comfortable working independently and prioritizing operational risks.
Skills:Organizational skillsCommunicationProblem-solvingIndependenceDetail-oriented
Certifications:Drone Certification
Tech Stack:AI toolsPrompt tuningTestingEvaluating outputsDashboardsWorkflow automationWeb applicationsRobotics360 cameras

Company Brief

DroneDeploy
Provides cloud-based drone mapping and analytics software that enables teams in construction, agriculture, mining, and inspection to capture, process, and analyze aerial data for operational insights and decision-making.
Industry: Enterprise Software
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2013
WebsiteLinkedIn