Spa Attendant (Cape Town, ZA)

Kerzer International
Cape Town
Full timeFunction: OtherSkills: ["Guest service","Empathy","Attention to detail","Flexibility","Professionalism"]

Maintain exceptional spa cleanliness, hygiene, and presentation while delivering five-star guest service. Prepare the spa for daily operations by opening/closing, replenishing supplies and linens, and supporting therapists with treatment-room setup. Coordinate refreshments, assist guests with amenities and enquiries, and monitor spa facilities and equipment. Report maintenance issues, perform pool water quality testing, and ensure health, safety, and hygiene compliance to create a seamless luxury spa experience.

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Kerzer International
Kerzer International
9 hours ago

Spa Attendant (Cape Town, ZA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 9 hours agoStatus: Live

Job Summary

Maintain exceptional spa cleanliness, hygiene, and presentation while delivering five-star guest service. Prepare the spa for daily operations by opening/closing, replenishing supplies and linens, and supporting therapists with treatment-room setup. Coordinate refreshments, assist guests with amenities and enquiries, and monitor spa facilities and equipment. Report maintenance issues, perform pool water quality testing, and ensure health, safety, and hygiene compliance to create a seamless luxury spa experience.
Location: Cape Town
Employment Type: Full time

Key Responsibilities

  • •Ensure the spa and all guest-facing areas are clean, well-stocked, and fully prepared for daily operations.
  • •Open and close the spa, replenish guest supplies and linens, and support therapists with treatment room preparation.
  • •Coordinate refreshments and maintain a welcoming environment for guests during their visit.
  • •Assist guests with directions, amenities, and general enquiries in a courteous and attentive manner.
  • •Monitor spa facilities and equipment condition, report maintenance issues, perform pool water quality testing, and support health, safety, and hygiene compliance.

Key Requirements

  • •Maintain exceptional cleanliness, hygiene, and presentation in line with ESPA and hotel brand standards.
  • •Deliver outstanding five-star guest service with a welcoming, comfortable environment.
  • •Support spa operations including opening/closing, replenishing supplies and linens, and preparing treatment areas.
  • •Assist therapists with treatment room preparation and coordinate refreshments.
  • •Monitor spa facilities and equipment condition and report maintenance issues while ensuring health, safety, and hygiene compliance.
Skills:Guest serviceEmpathyAttention to detailFlexibilityProfessionalism

Company Brief

Kerzer International
Kerzner International develops and manages luxury resorts, hotels and branded leisure destinations worldwide, including Atlantis and One&Only properties, delivering integrated hospitality, entertainment and residential experiences at premier beachfront and destination locations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1972
WebsiteLinkedIn