Product Expert

Brunswick
Wisconsin
Workplace: HybridFull timeUSD 62,800 - 90,500 annuallyFunction: Communications, PR & CommunityExperience: 5+ yearsSkills: ["Communication","Stakeholder management","Relationship-building","Customer-focused","Continuous improvement"]

Serve as the technical expert for CZone Digital Switching and Integrated Solutions, bridging Product Management, Engineering, Technical Support, Sales, and customers. Develop and deliver technical training, documentation, installation guides, troubleshooting resources, and release information. Support launches and global adoption of new products, features, and software updates, while capturing customer/field feedback to drive continuous improvement.

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FursaFursa
Brunswick
Brunswick
1 day ago

Product Expert

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Serve as the technical expert for CZone Digital Switching and Integrated Solutions, bridging Product Management, Engineering, Technical Support, Sales, and customers. Develop and deliver technical training, documentation, installation guides, troubleshooting resources, and release information. Support launches and global adoption of new products, features, and software updates, while capturing customer/field feedback to drive continuous improvement.
Location: Wisconsin
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Mid level

Key Responsibilities

  • •Act as the technical expert for CZone Digital Switching and the Integrated Solutions portfolio for internal teams, OEMs, installers, and customers.
  • •Develop and deliver technical training, product documentation, installation guides, troubleshooting resources, and release information.
  • •Support successful launch, integration, and adoption of new products, features, and software updates across global markets.
  • •Collaborate with Product Management, Engineering, Application Engineering, Technical Support, and Sales to resolve customer and product issues.
  • •Capture customer and field feedback to identify improvement opportunities and support product development and continuous improvement initiatives.
Travel: High travel

Pay and Benefits

Salary: USD 62,800 - 90,500 annually
Perks:Health InsuranceDentalVisionPaid Leave401kWell-being Program

Key Requirements

  • •5+ years of experience in technical support, application engineering, technical training, field service, product support, or a similar technical role.
  • •Experience working with both hardware and software products.
  • •Create technical documentation, installation guides, training materials, and/or knowledge-base content.
  • •Support product launches, product updates, and customer-facing technical communications.
  • •Strong understanding of electrical, electronic, networking, or control systems with ability to diagnose issues and communicate solutions.
Experience:5+ years
Education:
Skills:CommunicationStakeholder managementRelationship-buildingCustomer-focusedContinuous improvement
Tech Stack:CZoneDigital switchingConnectivityIntegrated solutionsElectrical systemsElectronic systemsNetworkingControl systems

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Brunswick
Brunswick Corporation designs, manufactures, and markets recreational marine products, including boats, marine engines, parts, and related accessories. It serves consumers and dealers across boating, fishing, and marine leisure markets.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Mettawa, United States
Founded: 1845
WebsiteLinkedIn