Rental Coordinator

EquipmentShare
Columbia
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Customer focus","Interpersonal skills","Problem-solving","Adaptability","Relationship building"]

Own the end-to-end rental experience by responding to inbound leads, guiding customers through the EquipmentShare process, and promptly resolving inquiries, requests, and complaints. Build and nurture relationships with contractors and construction leaders to expand the customer base and keep customers fully satisfied. Use EquipmentShare’s proprietary T3 technology to stay current on equipment details and help customers get the right tools at the right time.

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EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 5 months ago

Job Summary

Own the end-to-end rental experience by responding to inbound leads, guiding customers through the EquipmentShare process, and promptly resolving inquiries, requests, and complaints. Build and nurture relationships with contractors and construction leaders to expand the customer base and keep customers fully satisfied. Use EquipmentShare’s proprietary T3 technology to stay current on equipment details and help customers get the right tools at the right time.
Location: Columbia
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Respond to inbound leads and guide customers through the EquipmentShare rental process.
  • •Build relationships with contractors and construction company principals, and educate customers on ways to save money and operate more efficiently.
  • •Maintain and nurture existing customer relationships to ensure customers are fully satisfied and informed about new support options.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and other communications.
  • •Develop sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kGym MembershipWellness Stipend

Key Requirements

  • •High school diploma or equivalent.
  • •Strong interpersonal and problem-solving skills, with a customer-first mindset.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Ability to adapt to a fast-paced, growing environment and stay continuously educated on EquipmentShare products and services.
  • •Ability to actively listen and focus on solving customers’ problems.
Education:High School
Skills:Customer focusInterpersonal skillsProblem-solvingAdaptabilityRelationship building
Tech Stack:T3

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn