Customer Care Specialist - DACH
HelloFresh
Manila
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Skills: ["Communication","Customer service orientation","Interpersonal skills","Active listening","Attention to detail"]Support HelloFresh customers as the first point of contact, handling inquiries and resolving concerns across multiple channels. Act as a brand ambassador by providing product knowledge, investigating issues across the customer journey, and accurately documenting and reporting problems to internal teams. Manage daily communications through tools like Gmail and Slack, maintain a high level of accuracy, and work toward individual KPIs in a fast-paced customer care environment.
