Customer Experience Banker - Bexley, OH

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: bachelorsSkills: ["Customer service","Relationship management","Communication","Presentation","Sales acumen"]

Serve as a concierge for walk-in customers, delivering exemplary service while accurately processing transactions and balancing daily activities. Build and grow consumer and business relationships by identifying financial goals, educating customers on deposit products, and driving disciplined sales through follow-up programs, outbound calls, and partner referrals. Ensure compliance with operational, security, risk, and regulatory policies while referring customers to deepen partnerships.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Huntington Bancshares
Huntington Bancshares
4 days ago

Customer Experience Banker - Bexley, OH

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 7 hours agoStatus: Live

Job Summary

Serve as a concierge for walk-in customers, delivering exemplary service while accurately processing transactions and balancing daily activities. Build and grow consumer and business relationships by identifying financial goals, educating customers on deposit products, and driving disciplined sales through follow-up programs, outbound calls, and partner referrals. Ensure compliance with operational, security, risk, and regulatory policies while referring customers to deepen partnerships.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Accurately process customer transactions and balance daily while delivering exemplary service.
  • •Educate customers on consumer deposit products and recommend appropriate deposit and other banking products.
  • •Proactively grow customer relationships using a disciplined sales process, including new customer follow-up, outbound calling, and referrals.
  • •Follow operational, security, risk, and regulatory policies and procedures, and refer customers to other bank areas to deepen relationships.

Key Requirements

  • •1+ year of customer service in banking, financial services, or goal-driven retail sales (military service in related roles may qualify).
  • •High School Diploma or a Bachelor’s Degree.
  • •Proficiency in understanding and educating customers on consumer deposit products.
  • •Comfort with technology such as mobile services and online banking services.
  • •Cash handling skills (preferred).
Experience:1+ yearsBankingFinancial servicesRetail sales
Education:Bachelor's
Skills:Customer serviceRelationship managementCommunicationPresentationSales acumen
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn