Relationship Manager

Nuvei
Sofia
Workplace: OnsiteFull timeEUR 29,000 - 36,000 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Problem-solving","Relationship building","Customer-oriented mindset","Teamwork"]

Own a portfolio of high-value enterprise clients and serve as their primary point of contact. Understand client needs, resolve issues quickly, and cultivate key stakeholders to strengthen trust and long-term partnerships. Identify opportunities to outperform competitors through upselling and cross-selling, while promoting high-quality sales, supply, and customer service processes. Work closely with sales and marketing teams to boost brand, relationships, and profitability.

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FursaFursa
Nuvei
Nuvei
1 day ago

Relationship Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Own a portfolio of high-value enterprise clients and serve as their primary point of contact. Understand client needs, resolve issues quickly, and cultivate key stakeholders to strengthen trust and long-term partnerships. Identify opportunities to outperform competitors through upselling and cross-selling, while promoting high-quality sales, supply, and customer service processes. Work closely with sales and marketing teams to boost brand, relationships, and profitability.
Location: Sofia
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Serve as the primary point of contact for a portfolio of high-value clients.
  • •Understand client needs and develop plans to address them.
  • •Identify key staff within client companies to cultivate profitable relationships.
  • •Resolve client issues quickly and effectively.
  • •Forward upselling and perform cross-selling opportunities while preserving the assigned portfolio.

Pay and Benefits

Salary: EUR 29,000 - 36,000 annually
Perks:Health InsuranceDentalGym MembershipMeal Allowance

Key Requirements

  • •Proven experience as a client relationship manager within the payments or fintech industry.
  • •Knowledge of customer relationship management (CRM) practices.
  • •Knowledge of payment processing, digital payments, card schemes, and industry regulations.
  • •Strong communication skills and a problem-solving attitude.
  • •BSc/BA in Business Administration (or similar) and excellent written and verbal English.
Experience:FintechPayments
Education:Bachelor's in Business Administration
Skills:CommunicationProblem-solvingRelationship buildingCustomer-oriented mindsetTeamwork
Languages:English
Tech Stack:CRM

Company Brief

Nuvei
Global payments technology provider offering merchant acquiring, payment processing, fraud and risk management, and omnichannel payment solutions for enterprises across e-commerce, retail, gaming, and fintech sectors.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Montreal, Canada
Founded: 2003
WebsiteLinkedIn