Customer and Partner Marketing

Exa
San Francisco
Workplace: OnsiteFull timeUSD 150,000 - 230,000 annuallyFunction: Marketing & GrowthExperience: 5+ yearsSkills: ["Excellent writing","Customer advocacy","Co-marketing execution","Voice-of-customer synthesis","AI workflow mindset"]

Own the engine that turns customers and commercial partners into credible go-to-market proof. Build customer evidence (case studies, quantified results, quotes, technical deep dives), run a reference and advocacy program, and drive co-marketing with cloud marketplaces, agencies, and technology partners. Capture voice-of-customer insights and organize a proof library for sales enablement—using AI-powered workflows (including Claude and call-recording mining) to accelerate production.

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FursaFursa
Exa
Exa
1 month ago

Customer and Partner Marketing

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Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Own the engine that turns customers and commercial partners into credible go-to-market proof. Build customer evidence (case studies, quantified results, quotes, technical deep dives), run a reference and advocacy program, and drive co-marketing with cloud marketplaces, agencies, and technology partners. Capture voice-of-customer insights and organize a proof library for sales enablement—using AI-powered workflows (including Claude and call-recording mining) to accelerate production.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Marketing & Growth
Seniority: Sr. Manager level

Key Responsibilities

  • •Own the pipeline for published customer evidence, including case studies, quantified results, quotes, logo rights, and technical deep dives.
  • •Build and run a maintained reference and advocacy program, including a customer advisory board and advocate incentives.
  • •Own commercial partner marketing for cloud marketplaces, agencies/consultancies, and technology partners with a co-sell motion, including joint launches and co-authored content.
  • •Capture and route voice-of-customer insights (win/loss themes, adoption blockers, competitive mentions) to Product, PMM, and leadership.
  • •Design and deploy AI-powered workflows to compress time from customer conversation to published asset, including enrichment and drafting pipelines.

Pay and Benefits

Salary: USD 150,000 - 230,000 annually
Perks:Health InsuranceDentalVisionWellness StipendCommuter BenefitsParental LeaveFertilityVisa Sponsorship

Key Requirements

  • •5+ years in customer marketing, partner marketing, or product marketing at a B2B technology company, with meaningful time at a high-growth startup.
  • •A portfolio of published customer proof you personally drove, with specific case studies and named metrics plus legal/customer approval experience.
  • •Excellent writing skills, including the ability to interview technical stakeholders (e.g., a staff engineer) and produce respected work.
  • •Comfort with technical subject matter, including retrieval, agents, and APIs (no coding required).
  • •Experience running a reference or advocacy program used by sales, and a track record of co-marketing with commercial or platform partners.
Experience:5+ yearsB2B technologyHigh-growth startupAI-first
Skills:Excellent writingCustomer advocacyCo-marketing executionVoice-of-customer synthesisAI workflow mindset
Tech Stack:ClaudeLLMsWorkflow platformsCall-recording miningRetrievalAgentsAPIs

Company Brief

Exa
Builds an embeddings-based neural search engine and web search API for AI applications, offering crawling, retrieval, and deep research tools to serve developers and AI agents with up-to-date web knowledge.
Industry: API Platforms
Company Size: Small (11 to 50 employees)
Growth: Scaleup
Valuation: USD 500M to 1B
Funding: Series B
Headquarters: San Francisco, United States
Founded: 2021
WebsiteLinkedIn