Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 21+ hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Listening","Communication","Customer-centric"]

Greet customers in branch lobbies and help them complete everyday banking transactions using digital tools like mobile apps and ATMs. Provide personalized guidance, educate customers on Citizens products and benefits, and refer them to Bankers for next steps. Follow cash-handling procedures and applicable state and local regulations while delivering exceptional, customer-centric service that supports branch and business goals.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Greet customers in branch lobbies and help them complete everyday banking transactions using digital tools like mobile apps and ATMs. Provide personalized guidance, educate customers on Citizens products and benefits, and refer them to Bankers for next steps. Follow cash-handling procedures and applicable state and local regulations while delivering exceptional, customer-centric service that supports branch and business goals.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and help them complete simple transactions using technology (mobile app and ATMs).
  • •Provide personalized advice and solutions that help customers achieve financial goals and refer them to Bankers for next steps.
  • •Use knowledge of Citizens products and benefits to answer customer questions and resolve concerns.
  • •Follow all financial policies and procedures, including proper cash handling and applicable laws and regulations.
  • •Support exceptional customer experiences by identifying needs, problem-solving, and responding to issues effectively.

Pay and Benefits

Salary: USD 21 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED.
  • •Minimum 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills to identify needs and build long-term relationships.
  • •Ability to work branch hours, including weekends and evenings.
Experience:Banking
Education:High School
Skills:ListeningCommunicationCustomer-centric
Tech Stack:Mobile appATMsDigital payments

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website