Head of User Risk Strategy

Stripe
United States
Workplace: OnsiteFull timeFunction: Strategy & Corporate DevelopmentSkills: ["Leadership","Strategic thinking","Cross-functional collaboration","Analytical skills","Data-driven decision making"]

Lead Stripe's User Risk Strategy and Supportability function, owning long-term strategy, policy standards, and cross-functional risk governance across Ecosystem, New Product Enablement, User Insights, Platform Risk, and Enforcement & Monitoring to enable safe growth of Stripe's financial platform.

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FursaFursa
Stripe
Stripe
4 months ago

Head of User Risk Strategy

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Lead Stripe's User Risk Strategy and Supportability function, owning long-term strategy, policy standards, and cross-functional risk governance across Ecosystem, New Product Enablement, User Insights, Platform Risk, and Enforcement & Monitoring to enable safe growth of Stripe's financial platform.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Sr. Director level

Key Responsibilities

  • •Own the long-term vision and strategy for Stripe's User Risk / Supportability function, ensuring legitimate users can use Stripe while protecting Stripe's financial platform, brand, and regulatory standing.
  • •Translate Stripe's business objectives and risk appetite into a cohesive, multi-year supportability strategy that balances risk exposure with user experience.
  • •Define the risk/reward framework for new industry enablement and new product enablement — setting the standard for how Stripe evaluates and expands access responsibly.
  • •Develop and execute a clear roadmap across the URS organization that is aligned to Stripe's SOKRs and articulated to senior leadership.
  • •Lead the strategy for new industry enablement — evaluating emerging and underserved industries for supportability, and developing the frameworks that allow Stripe to access these markets responsibly.

Key Requirements

  • •10+ years of experience in risk strategy, policy, compliance, or a related field, with deep experience in user/merchant risk, supportability, or financial services regulation.
  • •4+ years of people management experience, including managing managers; demonstrated ability to lead through multiple layers of an organization.
  • •Proven track record of owning and evolving complex policy or standards frameworks at scale, ideally within a payments, fintech, or marketplace context.
  • •Demonstrated ability to deliver at scale — you have built systems, frameworks, and teams that operate well beyond individual effort, and you instinctively design for leverage and repeatability across large, complex organizations.
  • •Champion for AI and automation — you actively seek opportunities to apply AI-powered tooling and automation to accelerate risk strategy work, reduce manual toil, and improve the quality and consistency of decisions at scale.
Experience:FintechPaymentsFinancial services
Skills:LeadershipStrategic thinkingCross-functional collaborationAnalytical skillsData-driven decision making
Languages:English

Company Brief

Stripe
Provides payment processing APIs and financial infrastructure for internet businesses. Powers online payments for millions of companies from startups to Fortune 500s.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2010
Glassdoor
Glassdoor: 4.2
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