Praktikant Front Office (m/w/d) für 3-6 Monate Pflichtpraktikum

Kempinski
Germany
Workplace: OnsiteInternshipFunction: Communications, PR & CommunitySkills: ["Quality awareness","Communication","Teamwork","Carefulness","Conscientiousness"]

Support the Front Office team for a 3–6 month mandatory internship at Kempinski Hotel Berchtesgaden. Help with daily guest service, including warm greeting and advice, performing check-in/check-out, handling guest requests and complaints, and coordinating with other departments such as Housekeeping, Engineering/Technical and Room Service. Suitable for students seeking practical experience in the service and hospitality industry.

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Kempinski
Kempinski
1 day ago

Praktikant Front Office (m/w/d) für 3-6 Monate Pflichtpraktikum

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Support the Front Office team for a 3–6 month mandatory internship at Kempinski Hotel Berchtesgaden. Help with daily guest service, including warm greeting and advice, performing check-in/check-out, handling guest requests and complaints, and coordinating with other departments such as Housekeeping, Engineering/Technical and Room Service. Suitable for students seeking practical experience in the service and hospitality industry.
Location: Germany
Workplace: Onsite
Employment Type: Internship
Job Function: Communications, PR & Community
Seniority: Intern level

Key Responsibilities

  • •Provide greeting and advice to national and international guests.
  • •Perform check-in and check-out procedures.
  • •Serve as a point of contact for guest questions about the hotel, restaurants, and excursion recommendations.
  • •Handle guest concerns and complaints.
  • •Coordinate with other departments on site, especially Housekeeping, Technology, and Room Service.

Pay and Benefits

Perks:Employee HousingMeal AllowanceUniformsLaundry ServiceFree Parking

Key Requirements

  • •Experience in the service industry (first experiences).
  • •Good German and English skills.
  • •High quality awareness with strong communication and teamwork skills.
  • •Carefulness and conscientiousness.
  • •Proficiency with computers and common Microsoft Office programs (Word, Excel, PowerPoint).
Skills:Quality awarenessCommunicationTeamworkCarefulnessConscientiousness
Languages:GermanEnglish
Tech Stack:Microsoft OfficeWordExcelPowerPoint

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
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