Account Manager I - Hybrid/Boston, MA

Aon
Boston
Workplace: HybridFull timeUSD 65,000 - 80,000 annuallyFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Client relationship management","Organization","Time management","Communication","Presentation","Problem-solving"]

Manage day-to-day commercial risk client service for an assigned book of business, partnering with Account Executives to run renewal cycles and deliver a positive client experience. Serve as a primary client contact, handle coverage inquiries and endorsements, coordinate with client service teams and Aon Client Services, and collaborate on billing with Premium Accounting. Analyze data for stewardship reports, manage open items, and monitor invoices, receivables, and collections.

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FursaFursa
Aon
Aon
3 days ago

Account Manager I - Hybrid/Boston, MA

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Manage day-to-day commercial risk client service for an assigned book of business, partnering with Account Executives to run renewal cycles and deliver a positive client experience. Serve as a primary client contact, handle coverage inquiries and endorsements, coordinate with client service teams and Aon Client Services, and collaborate on billing with Premium Accounting. Analyze data for stewardship reports, manage open items, and monitor invoices, receivables, and collections.
Location: Boston
Workplace: Hybrid
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Partner with Account Executives on an assigned book of business, managing day-to-day service processes and outputs
  • •Run point on each client’s renewal cycle to ensure a positive and productive client experience
  • •Handle client open items and respond to ad-hoc requests, including coverage inquiries and endorsement requests
  • •Prepare and analyze data for stewardship reports and other presentations tailored to the audience
  • •Monitor invoice generation, fee agreements, receivables, and collections; address and resolve problems

Pay and Benefits

Salary: USD 65,000 - 80,000 annually
Perks:401kHealth InsuranceDentalVisionPaid LeaveTuition AssistanceCommuter BenefitsLife Insurance

Key Requirements

  • •1+ years of insurance experience, preferably within Commercial Risk and an account management role
  • •Property & Casualty brokers license preferred (or to be obtained within 120 days of start date)
  • •Excel experience required
  • •Ability to maintain effective, positive relationships with clients and colleagues
  • •Effective organization, time management, and communication (oral and written), including presentation skills
Experience:1+ yearsInsuranceCommercial riskAccount management
Skills:Client relationship managementOrganizationTime managementCommunicationPresentationProblem-solving
Licenses:Property & Casualty brokers license
Languages:English
Tech Stack:Excel

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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