Senior Officer-Cash Operations Al Ain

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Last checked: 1 hour agoStatus: Live

Job Summary

Coordinate Cash Operations end-to-end, including ATM first line maintenance activities in Al Ain and monitoring cash movement between Abu Dhabi and Al Ain. Ensure daily SLA attainment, route efficiency, and arrivals within regulatory cut-off times. Manage customer-facing CIT/ATM/CDM/SDCM/ITC and kiosk service delivery, handle enquiries, oversee compliance with SOP and safety (PPE/Cash Boxes), and drive process improvements to optimize productivity.

Location: Al Ain, Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Coordinate cash operations, including ATM first line maintenance in Al Ain, and monitor cash movement between Abu Dhabi and Al Ain.
•Ensure daily SLA attainment for planned/emergency services and maintain route efficiency by monitoring route performance.
•Monitor route arrivals within Regulatory (ASSD) cut-off times to maintain regulatory compliance and avoid financial impact.
•Coordinate CIT/ATM/CDM/SDCM/ITC/kiosk service provision, address customer enquiries/complaints, and keep customer inventory updated; brief customers and support new business takeover.
•Oversee compliance with SOP, safety, PPE, and cash box usage; coordinate teams’ dispatch/arrival, handle urgent/emergency services, and implement approved process improvements.

Key Requirements

•5 years of experience in security industry cash services, including 3 years’ experience in the UAE.
•Strong knowledge of ATM/CDM/CIT operations.
•Excellent communication, staff handling, and time management.
•Excellent reporting, customer query handling, and performance management skills.
•Strong literacy skills in MS Office (Email, PowerPoint, Word, Excel), plus strong knowledge of regulatory law for cash operations.

Experience:Security industryCash services

Education:High School

Skills:CommunicationStaff handlingTime managementReportingCustomer query handlingPerformance managementProblem-solvingCompliance

Tech Stack:MS OfficeExcelPowerPointWordEmail

Company Brief

Transguard Group

Website

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Transguard Group

7 months ago

Senior Officer-Cash Operations Al Ain

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Al Ain, Dubai

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Coordinate cash operations, including ATM first line maintenance in Al Ain, and monitor cash movement between Abu Dhabi and Al Ain.
•Ensure daily SLA attainment for planned/emergency services and maintain route efficiency by monitoring route performance.
•Monitor route arrivals within Regulatory (ASSD) cut-off times to maintain regulatory compliance and avoid financial impact.
•Coordinate CIT/ATM/CDM/SDCM/ITC/kiosk service provision, address customer enquiries/complaints, and keep customer inventory updated; brief customers and support new business takeover.
•Oversee compliance with SOP, safety, PPE, and cash box usage; coordinate teams’ dispatch/arrival, handle urgent/emergency services, and implement approved process improvements.

Key Requirements

•5 years of experience in security industry cash services, including 3 years’ experience in the UAE.
•Strong knowledge of ATM/CDM/CIT operations.
•Excellent communication, staff handling, and time management.
•Excellent reporting, customer query handling, and performance management skills.
•Strong literacy skills in MS Office (Email, PowerPoint, Word, Excel), plus strong knowledge of regulatory law for cash operations.

Experience:Security industryCash services

Education:High School

Skills:CommunicationStaff handlingTime managementReportingCustomer query handlingPerformance managementProblem-solvingCompliance

Tech Stack:MS OfficeExcelPowerPointWordEmail

Company Brief

Transguard Group

Website