CSR/Teller - Jackson, MI - Full-Time

Provide excellent customer service in every interaction by listening to customers, asking questions to understand needs, and guiding them to the right financial resources. Follow up on issues, handle customer problems professionally, and maintain confidentiality. Perform daily office responsibilities, maintain accurate balancing records, and stay current on bank policies and procedures. Refer customers to appropriate bankers and business partners using tracking tools, while supporting risk awareness and ethical conduct.