Customer Service Representative

Distro
Michigan
Workplace: OnsiteFull timeUSD 17 - 19 annuallyFunction: Customer Support (Service Desk)Skills: ["Customer-first attitude","Problem-resolution","Analytical skills","Communication","Collaboration"]

Deliver exceptional customer service by handling inquiries via phone and email, processing orders accurately, and managing customer accounts. Resolve issues in a timely, efficient manner while maintaining a customer-first, professional approach. Collaborate in a fast-paced, high-volume environment to meet individual and team performance targets, using strong communication and problem-resolution skills to maximize customer satisfaction.

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FursaFursa
Distro
Distro
3 days ago

Customer Service Representative

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live

Job Summary

Deliver exceptional customer service by handling inquiries via phone and email, processing orders accurately, and managing customer accounts. Resolve issues in a timely, efficient manner while maintaining a customer-first, professional approach. Collaborate in a fast-paced, high-volume environment to meet individual and team performance targets, using strong communication and problem-resolution skills to maximize customer satisfaction.
Location: Michigan
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Respond promptly and professionally to customer inquiries via telephone and email.
  • •Process customer orders accurately and manage client accounts effectively.
  • •Resolve customer issues and concerns in a timely, efficient, and satisfactory manner.
  • •Maintain a positive, customer-first attitude while upholding professional standards.
  • •Work collaboratively in a fast-paced environment to meet individual and team performance targets.

Pay and Benefits

Salary: USD 17 - 19 annually

Key Requirements

  • •Proven experience in telephone-based customer service and account management.
  • •Excellent verbal and written communication skills.
  • •Strong problem-resolution and analytical skills.
  • •Ability to handle order processing and customer inquiries simultaneously.
  • •Ability to thrive in a fast-paced, high-volume environment.
Skills:Customer-first attitudeProblem-resolutionAnalytical skillsCommunicationCollaboration

Company Brief

Distro
Provides a SaaS platform to simplify app distribution and release management, helping developers and teams build, share, and deploy mobile and web app builds to testers and stores.
Industry: Developer Tools
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