General Dynamics

1 week ago

Help Desk Tech - Day Shifts - TS/SCI W/Polygraph

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Provide enterprise help desk support and troubleshooting for network, desktop, and systems hardware and software in support of US government missions. Work onsite in Colorado Springs on day shifts, helping ensure critical systems operate reliably. Required qualifications include 5+ years of related experience, associate-level education, and the ability to obtain Top Secret/SCI with polygraph, along with required program certifications.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide technical support and troubleshooting for network, desktop, and/or systems hardware and software.
•Support enterprise IT systems that help agencies operate effectively.
•Maintain day-to-day help desk coverage to ensure systems are available and functioning.
•Diagnose and resolve issues across desktop and related technologies.
•Assist with troubleshooting efforts aligned to the program’s technical support services.

Pay and Benefits

Salary: USD 36.78 - 49.76 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•TS/SCI clearance currently held, and ability to obtain Top Secret SCI + Polygraph.
•5+ years of related experience in a help desk/technical support environment.
•Associate degree (Associates of Arts or Associates of Science).
•Two required program certifications: Security+ CE (or another 8570 cert) and PWS 9.1.
•US citizenship required.

Experience:5+ years

Education:Associate's

Skills:CommunicationCustomer serviceTroubleshooting

Certifications:Security+ CE8570 certPWS 9.1

Eligibility

Nationality:US National

Security Clearance:Top Secret/SCITop Secret SCI + Polygraph

Company Brief

General Dynamics

Provides IT, systems engineering, cybersecurity, cloud, and mission support services to U.S. federal civilian and defense agencies, delivering large-scale technology solutions and managed services for national security and government operations.

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn

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General Dynamics

1 week ago

Help Desk Tech - Day Shifts - TS/SCI W/Polygraph

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Provide technical support and troubleshooting for network, desktop, and/or systems hardware and software.
•Support enterprise IT systems that help agencies operate effectively.
•Maintain day-to-day help desk coverage to ensure systems are available and functioning.
•Diagnose and resolve issues across desktop and related technologies.
•Assist with troubleshooting efforts aligned to the program’s technical support services.

Pay and Benefits

Salary: USD 36.78 - 49.76 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveParental Leave

Key Requirements

•TS/SCI clearance currently held, and ability to obtain Top Secret SCI + Polygraph.
•5+ years of related experience in a help desk/technical support environment.
•Associate degree (Associates of Arts or Associates of Science).
•Two required program certifications: Security+ CE (or another 8570 cert) and PWS 9.1.
•US citizenship required.

Experience:5+ years

Education:Associate's

Skills:CommunicationCustomer serviceTroubleshooting

Certifications:Security+ CE8570 certPWS 9.1

Eligibility

Nationality:US National

Security Clearance:Top Secret/SCITop Secret SCI + Polygraph

Company Brief

General Dynamics

Industry: Defense Technology

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Headquarters: Tysons / Fairfax, United States

Website LinkedIn