PRADA Senior Client Advisor (m/f/d) (Wien, AT)

Deliver an exceptional in-store luxury experience as a Senior Client Advisor in the PRADA Store in Vienna. Build and maintain client relationships using an individual approach supported by CRM and digital tools. Proactively cross-sell across departments to achieve personal sales targets and KPIs while staying current on fashion trends and competitors. Demonstrate strong brand and product knowledge, handle customer complaints with the line manager when needed, and uphold shop-floor visual standards and security to prevent product thefts.