Sr Process Manager, PULSE

Discover Financial
Houston, Richmond
Workplace: OnsiteFull timeUSD 149,000 - 170,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Communication","Stakeholder management","Analytical skills","Problem solving"]

Lead a team of process managers to create, validate, and improve business processes that enhance efficiency and drive measurable results. Design and produce metrics, monitor data trends for integrity, and install benchmarks or thresholds. Represent the department as subject matter expert across projects and meetings, educating stakeholders to ensure consistent execution. Apply process-improvement expertise to deliver projects aligned with customer outcomes in a dynamic agile environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Discover Financial
Discover Financial
2 days ago

Sr Process Manager, PULSE

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead a team of process managers to create, validate, and improve business processes that enhance efficiency and drive measurable results. Design and produce metrics, monitor data trends for integrity, and install benchmarks or thresholds. Represent the department as subject matter expert across projects and meetings, educating stakeholders to ensure consistent execution. Apply process-improvement expertise to deliver projects aligned with customer outcomes in a dynamic agile environment.
Location: Houston, Richmond
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Manager level

Key Responsibilities

  • •Create and validate processes while driving process improvements aligned with customer outcomes.
  • •Design and produce metrics to measure efficiency and effectiveness.
  • •Monitor data trends and analyze/correct data issues using systems owned or used by the department.
  • •Provide subject matter expertise on processes when representing the department in projects and meetings.
  • •Manage and lead a team of process managers to deliver flawlessly executed process improvement projects.

Pay and Benefits

Salary: USD 149,000 - 170,000 annually

Key Requirements

  • •Bachelor's Degree or Military experience.
  • •At least 2 years of experience in process management.
  • •At least 2 years of experience in project management.
  • •At least 2 years of experience in people management.
  • •Demonstrated ability to improve processes, measure outcomes, and support stakeholders through execution.
Skills:LeadershipCommunicationStakeholder managementAnalytical skillsProblem solving

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn