Stakeholder, Relationship & Customer Experience Talent Pool

Dubai Holding
United Arab Emirates
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Interpersonal skills","Communication","Problem-solving","Customer-centric mindset","Service quality focus"]

Build a talent pipeline for future roles within Stakeholder, Relationship & Customer Experience. You’ll support stakeholder, client, and partner relationship management across key touchpoints, help drive customer experience and service excellence, and coordinate communications, escalations, and resolution. The role also includes maintaining accurate records in CRM systems and contributing to loyalty, engagement, and VIP/high-value client relations when opportunities arise.

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FursaFursa
Dubai Holding
Dubai Holding
2 months ago

Stakeholder, Relationship & Customer Experience Talent Pool

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Build a talent pipeline for future roles within Stakeholder, Relationship & Customer Experience. You’ll support stakeholder, client, and partner relationship management across key touchpoints, help drive customer experience and service excellence, and coordinate communications, escalations, and resolution. The role also includes maintaining accurate records in CRM systems and contributing to loyalty, engagement, and VIP/high-value client relations when opportunities arise.
Location: United Arab Emirates
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Manage stakeholder, client, and partner relationships across key touchpoints.
  • •Support customer experience and service excellence initiatives.
  • •Coordinate communications, escalations, and issue resolution.
  • •Maintain accurate client and stakeholder records within CRM systems.
  • •Support loyalty, engagement, and relationship-building activities.

Key Requirements

  • •Bachelor’s degree in Business, Hospitality, Communications, or a related field.
  • •Experience in stakeholder management, relationship management, or customer experience roles.
  • •Strong interpersonal, communication, and problem-solving skills.
  • •A customer-centric mindset with high attention to service quality.
Education:Bachelor's in Business, Hospitality, Communications, or a related field
Skills:Interpersonal skillsCommunicationProblem-solvingCustomer-centric mindsetService quality focus
Tech Stack:CRMCRM systems

Company Brief

Dubai Holding
Dubai Holding is a diversified global investment holding company that invests across real estate, hospitality, media, ICT, retail, and other sectors to support Dubai’s economic growth and strategic development.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Government & Public Sector
Funding: Government Funded
Headquarters: Dubai, United Arab Emirates
Founded: 2004
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