Visa

3 weeks ago

Vice President – Payment Products Authorization Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Lead 24/7 authorization operations for Visa’s Payment Products, overseeing a global team supporting real-time consumer payment applications. Own production outcomes, operational risk, and major incident response in mature, highly regulated environments aiming for up to six-nines availability. Drive operational acceptance into production, develop automation/AI-enabled operating models (AIOps, Generative AI), and define observability, incident management, metrics, and dashboards. Serve as site lead for Visa’s Basingstoke campus.

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Sr. Director level

Key Responsibilities

•Lead a globally distributed team of ~100 authorization operations professionals to deliver reliable 24/7 operational support.
•Own authorization operations for Visa Payment Products, delivering standardized, secure, highly available platform services with availability targets up to six nines.
•Partner with Product Reliability Engineering and Infrastructure Reliability Engineering to provide continuous operational support.
•Lead operational acceptance for onboarding products/services into production, ensuring readiness, risk mitigation, and clear operational ownership.
•Design and lead fully orchestrated operational workflows integrating observability, automation, AIOps, and incident management; reduce manual handoffs through standardized automated responses.

Key Requirements

•12+ years of professional experience with a Bachelor’s degree (or 10+ with an advanced degree, or 8+ with a PhD).
•5+ years in software development and/or technology operations fundamentals such as observability, event management, and incident response/management.
•Leadership experience running mission-critical, real-time platforms at global scale, with direct accountability for 24x7 production operations.
•Experience operating with five- or six-nines availability expectations in environments requiring operational rigor.
•Working knowledge of Generative AI, AIOps, and automation concepts, including experience applying them to improve operational resilience and outcomes.

Experience:PaymentsFinancial servicesReal-time systemsHigh-availability systemsRegulated environments

Education:Bachelor's

Skills:LeadershipOperational judgmentProblem-solvingPeople managementDecision-making under pressure

Tech Stack:ObservabilityEvent managementIncident responseIncident managementAutomationGenerative AIAIOpsMicroservicesContainer-based platformsMessagingQueuingCachingIT Service Management (ITSM)DashboardsAnalytics

Company Brief

Visa

Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor

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Visa

3 weeks ago

Vice President – Payment Products Authorization Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 17 hours agoStatus: Live

Job Summary

Location: Singapore

Workplace: Onsite

Employment Type: Full time

Job Function: Executive & General Management

Seniority: Sr. Director level

Key Responsibilities

•Lead a globally distributed team of ~100 authorization operations professionals to deliver reliable 24/7 operational support.
•Own authorization operations for Visa Payment Products, delivering standardized, secure, highly available platform services with availability targets up to six nines.
•Partner with Product Reliability Engineering and Infrastructure Reliability Engineering to provide continuous operational support.
•Lead operational acceptance for onboarding products/services into production, ensuring readiness, risk mitigation, and clear operational ownership.
•Design and lead fully orchestrated operational workflows integrating observability, automation, AIOps, and incident management; reduce manual handoffs through standardized automated responses.

Key Requirements

•12+ years of professional experience with a Bachelor’s degree (or 10+ with an advanced degree, or 8+ with a PhD).
•5+ years in software development and/or technology operations fundamentals such as observability, event management, and incident response/management.
•Leadership experience running mission-critical, real-time platforms at global scale, with direct accountability for 24x7 production operations.
•Experience operating with five- or six-nines availability expectations in environments requiring operational rigor.
•Working knowledge of Generative AI, AIOps, and automation concepts, including experience applying them to improve operational resilience and outcomes.

Experience:PaymentsFinancial servicesReal-time systemsHigh-availability systemsRegulated environments

Education:Bachelor's

Skills:LeadershipOperational judgmentProblem-solvingPeople managementDecision-making under pressure

Company Brief

Visa

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 1958

Glassdoor: 3.8

Website LinkedIn Glassdoor