Tapestry

4 weeks ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead and coach a customer-first, high-energy sales team, driving personal and team sales while achieving store KPIs. Build client relationships through proactive outreach and brand service standards to drive repeat business and VIP retention. Supervise opening/closing, cash handling, POS transactions, and inventory processes to maintain operational excellence and compliance. Support omni-channel and virtual selling initiatives, including live-stream shopping and customer data capture to grow loyalty.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets using metrics and best practices.
•Build client relationships via proactive outreach and kate spade service standards to enhance in-store and after-sales experiences.
•Coach the team on goals and performance; support recruitment, onboarding, role modeling, feedback, and ongoing development.
•Supervise store operational processes including opening/closing, cash handling, bank deposits, register operations, and key-holding responsibilities.
•Lead omni-channel and digital initiatives, including live-stream shopping and customer data capture to grow loyalty and repeat purchases.

Pay and Benefits

Salary: USD 16 - 24.75 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of retail service experience in a management or floor leadership role (luxury/premium preferred).
•Strong written and verbal communication with the ability to multitask and prioritize effectively.
•Comfortably navigate the sales floor and communicate effectively with customers and staff.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsRetail

Skills:CommunicationCustomer focusLeadershipCoachingAttention to detail

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSOmni-channelVirtual sellingSocial mediaLive-stream shoppingClienteling systems

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

4 weeks ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets using metrics and best practices.
•Build client relationships via proactive outreach and kate spade service standards to enhance in-store and after-sales experiences.
•Coach the team on goals and performance; support recruitment, onboarding, role modeling, feedback, and ongoing development.
•Supervise store operational processes including opening/closing, cash handling, bank deposits, register operations, and key-holding responsibilities.
•Lead omni-channel and digital initiatives, including live-stream shopping and customer data capture to grow loyalty and repeat purchases.

Pay and Benefits

Salary: USD 16 - 24.75 hourly

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of retail service experience in a management or floor leadership role (luxury/premium preferred).
•Strong written and verbal communication with the ability to multitask and prioritize effectively.
•Comfortably navigate the sales floor and communicate effectively with customers and staff.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsRetail

Skills:CommunicationCustomer focusLeadershipCoachingAttention to detail

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSOmni-channelVirtual sellingSocial mediaLive-stream shoppingClienteling systems

Company Brief

Tapestry

Industry: Luxury Goods

Website