Citizens Bank

1 week ago

Business Banking Relationship Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Build consultative relationships with small business clients to grow and manage a portfolio, understand needs, and deliver value-added banking solutions. Partner with the business banking team to enhance customer experience, increase loyalty, and improve profitability. Complete onboarding training, develop market knowledge, and expand relationships through Centers of Influence (e.g., CPAs and attorneys), including active community involvement to drive new relationships.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Develop consultative relationships with small business clients in the target market.
•Understand client needs, provide value-added solutions, manage an existing customer portfolio, and drive new commercial relationships.
•Partner with the business banking team to enhance customer experience, increase loyalty, and improve profitability.
•Complete Business Banking University and sales training during the initial four-week orientation, plus commercial credit training to assess and mitigate lending risk.
•Maintain market knowledge and expand relationships with Centers of Influence and through community activity to grow the customer base.

Key Requirements

•Bachelor’s degree or equivalent combination of education and experience.
•2+ years in a Business Banking Relationship Manager role or related business lending experience (preferred).
•Business-to-business sales experience (required).
•Motivated self-starter with demonstrated leadership ability and potential.
•Excellent written and verbal communication skills and ability to develop strong customer and colleague relationships.

Experience:2+ yearsBusiness lendingBusiness bankingSmall business

Education:Bachelor's

Skills:LeadershipCommunicationInterpersonal skillsRelationship buildingSelf-motivation

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

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Citizens Bank

1 week ago

Business Banking Relationship Manager I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Develop consultative relationships with small business clients in the target market.
•Understand client needs, provide value-added solutions, manage an existing customer portfolio, and drive new commercial relationships.
•Partner with the business banking team to enhance customer experience, increase loyalty, and improve profitability.
•Complete Business Banking University and sales training during the initial four-week orientation, plus commercial credit training to assess and mitigate lending risk.
•Maintain market knowledge and expand relationships with Centers of Influence and through community activity to grow the customer base.

Key Requirements

•Bachelor’s degree or equivalent combination of education and experience.
•2+ years in a Business Banking Relationship Manager role or related business lending experience (preferred).
•Business-to-business sales experience (required).
•Motivated self-starter with demonstrated leadership ability and potential.
•Excellent written and verbal communication skills and ability to develop strong customer and colleague relationships.

Experience:2+ yearsBusiness lendingBusiness bankingSmall business

Education:Bachelor's

Skills:LeadershipCommunicationInterpersonal skillsRelationship buildingSelf-motivation

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website