Creative Operations Lead, Business Marketing

OpenAI
San Francisco
Workplace: HybridFull timeUSD 287,000 - 318,000 annuallyFunction: Business OperationsExperience: 10+ yearsSkills: ["Ownership","Judgment","Communication","Composure","Flexibility"]

Own creative resourcing and studio operations for Business Marketing, balancing internal teams, contractors, and agencies across ongoing campaigns and fast-moving launches. Build capacity planning and intake systems, partner with Strategy & Operations and producers to translate priorities into staffing plans, and manage creative resourcing budgets with forecasting and risk surfacing. Drive AI-enabled tooling and workflows to accelerate briefing, production, adaptation, and self-service while improving throughput and reducing rework.

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FursaFursa
OpenAI
OpenAI
2 days ago

Creative Operations Lead, Business Marketing

āœ“ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Own creative resourcing and studio operations for Business Marketing, balancing internal teams, contractors, and agencies across ongoing campaigns and fast-moving launches. Build capacity planning and intake systems, partner with Strategy & Operations and producers to translate priorities into staffing plans, and manage creative resourcing budgets with forecasting and risk surfacing. Drive AI-enabled tooling and workflows to accelerate briefing, production, adaptation, and self-service while improving throughput and reducing rework.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Operations
Seniority: Sr. Manager level

Key Responsibilities

  • ā€¢Own creative resourcing and studio operations across internal teams, contractors, and agencies, matching skills and capacity to each project.
  • ā€¢Build and run capacity planning and staffing systems that balance durable campaign work with rapidly emerging launches and requests.
  • ā€¢Partner with Strategy & Operations to assess creative effort, dependencies, and readiness, then translate priorities into clear staffing and production plans.
  • ā€¢Find inventive solutions to tight resource constraints by adjusting scope, adding specialist capacity, batching work, reusing assets, and enabling self-service.
  • ā€¢Manage agency capacity and assignments and steward the creative resourcing budget, forecasting costs/commitments, surfacing risks early, and recommending changes to the resource mix or scope.

Pay and Benefits

Salary: USD 287,000 - 318,000 annually
Equity and Bonus:Equity

Key Requirements

  • ā€¢10+ years owning creative operations, resourcing, or integrated production across multiple disciplines and concurrent programs.
  • ā€¢Strong understanding of design, copy, motion, video, and web production, including skills, dependencies, and review cycles.
  • ā€¢Proven track record designing and running staffing, capacity planning, and intake systems that teams trust in fast-paced environments.
  • ā€¢Sound judgment on when work should be in-house, with contractors/agencies, or in self-service models, balancing speed, cost, and craft.
  • ā€¢Hands-on experience building and implementing AI-enabled workflows with evidence of improved production speed, capacity, or quality.
Experience:10+ yearsMarketingCreative productionCreative operations
Skills:OwnershipJudgmentCommunicationComposureFlexibility

Company Brief

OpenAI
Develops and deploys advanced generative AI models (including ChatGPT and DALLĀ·E) and AI infrastructure, providing APIs and consumer products to accelerate safe AGI for broad benefit.
Industry: AI & Machine Learning
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Scaleup
Valuation: Hectocorn (USD 100B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2015
Glassdoor
Glassdoor: 4.4
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