Service Executive - Parental Cover - Auckland or Hamilton

Aon
Auckland, Hamilton
Workplace: HybridFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Customer-first mindset","Proactive problem-solving","Self-starter","Communication","Organizational skills"]

Support client renewals and servicing across the full client journey by confirming policy terms, quotations, and insurer documentation. Prepare premium calculations, schedules, renewal reports, and presentations while maintaining accurate client data in internal systems. Follow up with clients and insurers for outstanding information, assist with invoicing and premium collection, and help manage aged debt. Work closely with the Assistant Service Manager and Retail/Aon Business Services teams to deliver excellent outcomes.

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FursaFursa
Aon
Aon
3 days ago

Service Executive - Parental Cover - Auckland or Hamilton

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Support client renewals and servicing across the full client journey by confirming policy terms, quotations, and insurer documentation. Prepare premium calculations, schedules, renewal reports, and presentations while maintaining accurate client data in internal systems. Follow up with clients and insurers for outstanding information, assist with invoicing and premium collection, and help manage aged debt. Work closely with the Assistant Service Manager and Retail/Aon Business Services teams to deliver excellent outcomes.
Location: Auckland, Hamilton
Workplace: Hybrid
Employment Type: Full time · 12 months
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Support client renewals and servicing in line with Aon New Zealand protocols.
  • •Confirm policy terms, quotations, and insurer documentation; prepare premium calculations, schedules, and renewal reports/presentations.
  • •Maintain accurate client data across systems and follow up to gather outstanding information from clients and insurers.
  • •Assist with invoicing, premium collection, and aged debt management.
  • •Collaborate with the Assistant Service Manager and wider team to manage workload and ensure excellent service delivery.

Key Requirements

  • •Experience from within the insurance industry (preferred) or a customer/solution-driven environment with strong administrative skills.
  • •Strong communication skills tailored to face-to-face, phone, and written correspondence.
  • •A customer-first mentality with proactive problem-solving capability.
  • •Ability to work autonomously once up and running, in a fast-paced environment.
  • •Strong organisational skills to prioritise workload effectively.
Skills:Customer-first mindsetProactive problem-solvingSelf-starterCommunicationOrganizational skills
Tech Stack:Office Products

Company Brief

Aon
Global professional services firm providing risk, retirement, human resources, and insurance brokerage solutions to clients worldwide, including consulting, reinsurance, and data-driven risk management services.
Industry: Insurance
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1982
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Glassdoor: 3.9
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