Instawork

4 months ago

Senior Manager, Product Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Lead the transition of our app-based marketplace to an agent-first experience by designing and prototyping AI-driven agent workflows that automate and optimize the user journey. Bridge business goals with technical prototypes, build the first version of agentic workflows, and drive data-led improvements to improve the Pros and Partners experience within a fast-growing, AI-enabled marketplace.

Location: Chicago

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Build the agent-first interface by designing and deploying agentic workflows that proactively manage work for users, turning passive browsing into a hands-free, autonomous experience.
•Prototype and implement intelligent systems that handle complex reasoning tasks (e.g., liquidity balancing, preference matching, real-time negotiation) to make the market feel alive and responsive.
•Act as the technical bridge, translating high-level business objectives into functional AI prototypes and automated pipelines that you build, test, and validate yourself.
•Drive data-led evolution by using programmatic analysis to identify where the current user journey is broken and deploy self-healing layers to fix it in real time.
•Collaborate with Engineering, Product, and Design to ensure the agent-first vision scales globally and delivers measurable improvements for Pros and Partners

Pay and Benefits

Salary: USD 160,000 - 200,000 annually

Equity and Bonus:Equity

Perks:MedicalDentalVision401kEquityHsaCommuter BenefitsCell PhonePaid Leave

Key Requirements

•2+ years of engineering experience (or equivalent proficiency) with the ability to write code (Python/TypeScript) and use AI-native IDEs (Cursor, Replit) to build your own tools
•Demonstrated history of building agents or automated workflows that take action, not just generate text
•5+ years in Product Ops, TPM, or similar, where you defined the what and why of a product strategy and then personally helped build the how
•B.S. or M.S. in Computer Science or Engineering
•Experience building agent-first UX/automation workflows to reduce user friction and enable autonomous interactions

Experience:2+ yearsAIMarketplaceSaaS

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingStrategic thinkingCollaboration

Languages:English

Tech Stack:PythonTypeScriptCursorReplitAIAgents

Company Brief

Instawork

Operates a marketplace connecting hourly workers with shift-based jobs in hospitality, events, retail, and logistics, providing hiring, scheduling, and payroll tools to businesses and flexible work opportunities to professionals.

Industry: HR Tech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn

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Instawork

4 months ago

Senior Manager, Product Operations

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Chicago

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Build the agent-first interface by designing and deploying agentic workflows that proactively manage work for users, turning passive browsing into a hands-free, autonomous experience.
•Prototype and implement intelligent systems that handle complex reasoning tasks (e.g., liquidity balancing, preference matching, real-time negotiation) to make the market feel alive and responsive.
•Act as the technical bridge, translating high-level business objectives into functional AI prototypes and automated pipelines that you build, test, and validate yourself.
•Drive data-led evolution by using programmatic analysis to identify where the current user journey is broken and deploy self-healing layers to fix it in real time.
•Collaborate with Engineering, Product, and Design to ensure the agent-first vision scales globally and delivers measurable improvements for Pros and Partners

Pay and Benefits

Salary: USD 160,000 - 200,000 annually

Equity and Bonus:Equity

Perks:MedicalDentalVision401kEquityHsaCommuter BenefitsCell PhonePaid Leave

Key Requirements

•2+ years of engineering experience (or equivalent proficiency) with the ability to write code (Python/TypeScript) and use AI-native IDEs (Cursor, Replit) to build your own tools
•Demonstrated history of building agents or automated workflows that take action, not just generate text
•5+ years in Product Ops, TPM, or similar, where you defined the what and why of a product strategy and then personally helped build the how
•B.S. or M.S. in Computer Science or Engineering
•Experience building agent-first UX/automation workflows to reduce user friction and enable autonomous interactions

Experience:2+ yearsAIMarketplaceSaaS

Education:Bachelor's

Skills:LeadershipCommunicationProblem-solvingStrategic thinkingCollaboration

Languages:English

Tech Stack:PythonTypeScriptCursorReplitAIAgents

Company Brief

Instawork

Industry: HR Tech

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series C

Headquarters: San Francisco, United States

Founded: 2015

Website LinkedIn