Outbound Sales - Renewal & Cross Sell Specialist I Dubai | Financial Services| Orient Insurance PJSC (AE)

Al Futtaim Group
Dubai
Workplace: OnsiteFull timeFunction: Insurance & ActuarialSkills: ["Communication","Persuasion","Negotiation","Customer focus","Objection handling"]

Drive motor insurance renewals through proactive outbound calls, managing the full renewal workflow from quotations and follow-ups to confirmations and policy-issuance support. Cross-sell complementary insurance products while meeting renewal conversion, premium, and productivity KPIs. Maintain accurate CRM records and call notes, and escalate complex cases to underwriting or claims teams. You’ll be customer-focused, persuasive, and confident handling objections in a fast-paced insurance environment.

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FursaFursa
Al Futtaim Group
Al Futtaim Group
11 hours ago

Outbound Sales - Renewal & Cross Sell Specialist I Dubai | Financial Services| Orient Insurance PJSC (AE)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live
Reposted: similar role first listed 6 months ago

Job Summary

Drive motor insurance renewals through proactive outbound calls, managing the full renewal workflow from quotations and follow-ups to confirmations and policy-issuance support. Cross-sell complementary insurance products while meeting renewal conversion, premium, and productivity KPIs. Maintain accurate CRM records and call notes, and escalate complex cases to underwriting or claims teams. You’ll be customer-focused, persuasive, and confident handling objections in a fast-paced insurance environment.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Insurance & Actuarial
Seniority: Entry level

Key Responsibilities

  • •Contact customers to secure motor insurance renewals.
  • •Manage quotations, follow-ups, confirmations, and policy-issuance support.
  • •Cross-sell complementary insurance products.
  • •Meet renewal conversion, premium, and productivity KPIs.
  • •Maintain accurate CRM records and call notes; escalate complex cases to underwriting or claims teams.

Key Requirements

  • •Strong sales and communication skills.
  • •Ability to persuade, negotiate, and confidently handle objections.
  • •Customer-centric approach with a high-quality service mindset.
  • •Experience in outbound sales or insurance preferred.
  • •English required; Arabic is an advantage.
Experience:InsuranceOutbound sales
Skills:CommunicationPersuasionNegotiationCustomer focusObjection handling
Languages:EnglishArabic
Tech Stack:CRM

Company Brief

Al Futtaim Group
Al-Futtaim Group is a diversified UAE conglomerate operating across automotive, retail, real estate, finance and services, representing 200+ global brands and serving customers across 20+ countries with over 40,000 employees.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Funding: Bootstrapped
Headquarters: Dubai, United Arab Emirates
Glassdoor
Glassdoor: 3.6
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