Operations Lead - Full Time (Toronto, ON, CA, M6A 3A1)

Sephora
Toronto
Workplace: OnsiteFull timeCAD 22.2 - 26.1 hourlyFunction: Business OperationsSkills: ["Leadership","Peer influence","Feedback","Time management","Problem-solving"]

Lead day-to-day store operations for a Sephora location as Team Lead, managing the Operations team and supporting execution across staffing, overnight stock, and store operations leadership. Own operational excellence by ensuring key processes are completed to standard, manage inventory (shipping, receiving, returns, cycle counting), and oversee visual merchandising and supply readiness. Serve as Manager on Duty as needed, and support performance management, budgeting, and store sales-floor client service.

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FursaFursa
Sephora
Sephora
5 days ago

Operations Lead - Full Time (Toronto, ON, CA, M6A 3A1)

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Last checked: 9 hours agoStatus: Live

Job Summary

Lead day-to-day store operations for a Sephora location as Team Lead, managing the Operations team and supporting execution across staffing, overnight stock, and store operations leadership. Own operational excellence by ensuring key processes are completed to standard, manage inventory (shipping, receiving, returns, cycle counting), and oversee visual merchandising and supply readiness. Serve as Manager on Duty as needed, and support performance management, budgeting, and store sales-floor client service.
Location: Toronto
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Directly manage members of the Operations team and support overall execution of store operations
  • •Ensure operational excellence by completing store operations focused processes to company standard
  • •Manage inventory including shipping, receiving, returns, and cycle counting within guidelines and timelines
  • •Oversee visual merchandising and manage in-house or third-party cleaning crews through feedback, coaching, and escalation
  • •Act as Manager on Duty, support performance assessment and development, and develop budget strategies tied to sales performance and controllable expenses

Pay and Benefits

Salary: CAD 22.2 - 26.1 hourly
Perks:Annual Bonus

Key Requirements

  • •1–3 years of experience in a similar operations role at a similar volume store or equivalent internal experience
  • •Proven ability to influence peers and provide feedback
  • •Strong store operations skills with effective time management
  • •Demonstrated problem-solving skills
  • •Experience supporting operations staffing and the execution of store operations processes
Experience:RetailStore operations
Skills:LeadershipPeer influenceFeedbackTime managementProblem-solving

Company Brief

Sephora
Global retailer of cosmetics, skincare, fragrance and beauty accessories operating physical stores and e-commerce. Sephora offers multi-brand product assortments, in-store services, and digital experiences and is a subsidiary of LVMH.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Paris, France
Founded: 1969
WebsiteLinkedIn