Customer Experience Banker - Warner Robbins

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsEducation: high_schoolSkills: ["Customer service","Relationship management","Communication","Presentation","Problem-solving"]

Serve walk-in customers as a financial concierge, helping retain and grow consumer and business relationships. You’ll resolve customer issues, educate customers on consumer deposit products, and use a disciplined sales approach (follow-up, outbound calling, and referrals) to identify financial goals and recommend appropriate banking products and services. The role also requires accurate transaction processing, daily balancing, and strict adherence to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
3 days ago

Customer Experience Banker - Warner Robbins

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Last checked: 1 hour agoStatus: Live

Job Summary

Serve walk-in customers as a financial concierge, helping retain and grow consumer and business relationships. You’ll resolve customer issues, educate customers on consumer deposit products, and use a disciplined sales approach (follow-up, outbound calling, and referrals) to identify financial goals and recommend appropriate banking products and services. The role also requires accurate transaction processing, daily balancing, and strict adherence to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products.
  • •Proactively grow customer relationships through a disciplined sales process, new customer follow-up, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies; process transactions accurately and balance daily.

Key Requirements

  • •High school diploma or GED with at least 1 year of customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's degree.
  • •1+ year in customer service in banking, financial services, or goal-driven retail sales.
  • •Proficiency in providing excellent customer service and effectively resolving customer issues.
  • •Ability to understand and educate customers on consumer deposit products.
  • •Cash handling skills and comfort with technology such as mobile services and online banking services.
Experience:1+ years
Education:High School
Skills:Customer serviceRelationship managementCommunicationPresentationProblem-solving
Tech Stack:Mobile servicesOnline banking

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn