Senior Renewals Representative

Thales
Austin
Workplace: HybridFull timeUSD 105,880 - 200,746 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 5+ yearsEducation: bachelorsSkills: ["Negotiation","Mentoring","Organizational skills","Time management","Communication"]

Own the renewals strategy for an assigned customer base, identifying expansion opportunities while ensuring smooth, high-quality renewal experiences. Manage the Renewals team’s pipeline, execute senior-level customer negotiations, and retain customers by demonstrating value. Collaborate with cross-functional teams to develop revenue-retention strategies, innovate renewal processes, and mentor junior team members. Hybrid role based in Austin with limited travel for customer and internal meetings.

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FursaFursa
Thales
Thales
2 months ago

Senior Renewals Representative

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Last checked: 17 hours agoStatus: Live

Job Summary

Own the renewals strategy for an assigned customer base, identifying expansion opportunities while ensuring smooth, high-quality renewal experiences. Manage the Renewals team’s pipeline, execute senior-level customer negotiations, and retain customers by demonstrating value. Collaborate with cross-functional teams to develop revenue-retention strategies, innovate renewal processes, and mentor junior team members. Hybrid role based in Austin with limited travel for customer and internal meetings.
Location: Austin
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead the strategic approach to account renewals and identify growth opportunities within the existing customer base.
  • •Manage the Renewals team’s pipeline to ensure a smooth renewal process and optimize customer experiences.
  • •Negotiate with customers, including at the senior executive level, to retain dedication to services.
  • •Mentor junior team members and share expertise to drive the renewals team’s success.
  • •Coordinate and contribute to revenue-retention strategies with cross-functional teams while innovating renewal processes.
Travel: Low travel

Pay and Benefits

Salary: USD 105,880 - 200,746 annually
Perks:Health InsuranceDentalVisionFsa/hsaRetirement SavingsPaid LeaveLife InsuranceDisability InsuranceEmployee Assistance

Key Requirements

  • •Bachelor’s degree in Business or Marketing (or related field) or equivalent work experience.
  • •5+ years of experience in Renewals, Sales, Operations, or Account Management.
  • •Proven ability to work independently with minimal supervision and manage multiple priorities.
  • •Strong organizational/time-management skills and a sense of urgency.
  • •Basic proficiency with Clari and/or SFDC (or another CRM system).
Experience:5+ years
Education:Bachelor's in Business or Marketing (or related field)
Skills:NegotiationMentoringOrganizational skillsTime managementCommunication
Tech Stack:ClariSFDCCRM

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Thales
Designs and delivers advanced systems and services for aerospace, defence, security, and digital identity and cybersecurity markets, serving government and commercial customers worldwide.
Industry: Defense Technology
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Paris, France
Founded: 2000
WebsiteLinkedIn