People Operations Business Partner

ClearGrid
Dubai
Workplace: OnsiteFull timeFunction: People, HR & TalentExperience: 4-7 yearsSkills: ["Organizational design","Workforce planning","Team effectiveness","Leadership partnering","Process building","Rigor","Discretion","Stakeholder management"]

Own the full employee lifecycle for a large, fast-moving frontline population—partnering with operations leaders on org design, workforce planning, and team effectiveness. Lead end-to-end hiring for operational roles at volume, run performance management and calibration, and extend competency/leveling frameworks. Handle employee relations from investigations through exits, maintain accurate HRIS records, and build dashboards and engagement pulse actions using UAE and KSA labor law knowledge.

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FursaFursa
ClearGrid
ClearGrid
3 months ago

People Operations Business Partner

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Last checked: 1 hour agoStatus: Live

Job Summary

Own the full employee lifecycle for a large, fast-moving frontline population—partnering with operations leaders on org design, workforce planning, and team effectiveness. Lead end-to-end hiring for operational roles at volume, run performance management and calibration, and extend competency/leveling frameworks. Handle employee relations from investigations through exits, maintain accurate HRIS records, and build dashboards and engagement pulse actions using UAE and KSA labor law knowledge.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: People, HR & Talent
Seniority: Mid level

Key Responsibilities

  • •Partner with operations leadership and team leaders on organizational design, workforce planning, and team effectiveness across a large frontline population.
  • •Own end-to-end hiring for operational roles, including intake/scoping, assessment, offers, and onboarding cohorts at volume with Talent Acquisition.
  • •Run performance management for the population, including review cycles, calibration, improvement plans, and follow-through.
  • •Own employee relations end to end, including grievances, investigations, warning letters, disciplinary process, and exits using UAE and KSA labor law.
  • •Maintain workforce administration in the HRIS and keep HR policies current; keep records accurate and run onboarding/offboarding and engagement/pulse initiatives.

Key Requirements

  • •4-7 years in HR business partnering or people operations in high-growth startups/scale-ups, supporting large frontline/operational populations.
  • •Hands-on employee relations experience including investigations, disciplinary processes, documentation, and exits.
  • •End-to-end recruitment experience at volume for operational roles, partnering with intake and offers/onboarding cohorts.
  • •Track record partnering with senior leaders and frontline managers, including performance management systems and competency/leveling frameworks.
  • •Working knowledge of UAE and KSA labor law; strong HRIS proficiency and comfort building processes from scratch.
Experience:4-7 yearsHR business partneringPeople operationsHigh-growth startupsScale-upsFrontline operationsEmployee relationsRecruitmentPerformance managementDistributed teams
Skills:Organizational designWorkforce planningTeam effectivenessLeadership partneringProcess buildingRigorDiscretionStakeholder management
Languages:EnglishArabic
Tech Stack:HRISPerformance management platforms

Company Brief

ClearGrid
ClearGrid is a UAE-based AI-powered debt resolution platform for lenders and credit teams. It automates borrower segmentation, outreach, workflows, and settlement operations using secure, compliant infrastructure and data-driven decisioning.
Industry: Fintech Infrastructure
Company Size: Medium (51 to 250 employees)
Revenue: Under USD 1M
Growth: Early Stage Startup
Funding: Seed
Headquarters: Dubai, United Arab Emirates
Founded: 2023
WebsiteLinkedIn