Restaurant Hostess (Egyptian Only)

Kempinski
Egypt
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 1-2 yearsSkills: ["Communication","Customer service","Attention to detail","Professionalism"]

Welcome and serve guests in the assigned outlet with courteous, professional, and efficient service aligned with hotel dress, grooming, and luxury standards. You’ll explain food and beverage offerings, perform upselling, handle inquiries and complaints, and support outlet operations including opening/closing procedures, POS operation, inventory and menu printing coordination, and maintaining clean, organized service areas to maximize guest satisfaction.

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Kempinski
Kempinski
3 days ago

Restaurant Hostess (Egyptian Only)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Closed
Reposted: similar role first listed 2 months ago

Job Summary

Welcome and serve guests in the assigned outlet with courteous, professional, and efficient service aligned with hotel dress, grooming, and luxury standards. You’ll explain food and beverage offerings, perform upselling, handle inquiries and complaints, and support outlet operations including opening/closing procedures, POS operation, inventory and menu printing coordination, and maintaining clean, organized service areas to maximize guest satisfaction.
Location: Egypt
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Entry level

Key Responsibilities

  • •Serve food and beverages to guests in the assigned outlet while maintaining Kempinski dress code, grooming standards, and hygiene.
  • •Be knowledgeable about all food and beverage items and services, including explaining items and performing upselling and alternatives.
  • •Handle guest inquiries, manage complaints by reporting to supervisors and ensuring follow-up, and maintain guest history and reservations records.
  • •Follow outlet opening and closing procedures; operate the POS system within the assigned responsibility level.
  • •Maintain cleanliness and organization, monitor supplies to reduce spoilage and wastage, assist with inventories, and coordinate printing of restaurant menus.

Key Requirements

  • •Minimum 1–2 years of experience in a similar position.
  • •Preferably experience in an international, luxury five-star hotel.
  • •Excellent English communication skills.
  • •Ability to operate the existing POS system at the trained responsibility level.
  • •Knowledge of hotel rules and procedures for fire, hygiene, health & safety.
Experience:1-2 yearsLuxury hospitalityFive-star hotel
Skills:CommunicationCustomer serviceAttention to detailProfessionalism
Languages:English
Tech Stack:POS system

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
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