Rental Coordinator

EquipmentShare
United States
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: high_schoolSkills: ["Listening","Relationship building","Interpersonal skills","Problem-solving","Adaptability"]

Coordinate the end-to-end rental experience by responding to inbound leads, guiding customers through the equipment rental process, and ensuring customers get the right equipment at the right time. Build and expand relationships with contractors and construction principals, keep customers updated on new ways EquipmentShare can help, and promptly handle inquiries, requests, and complaints. Use the company’s proprietary T3 platform to stay current and develop sales strategies to grow market share.

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FursaFursa
EquipmentShare
EquipmentShare
2 days ago

Rental Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Coordinate the end-to-end rental experience by responding to inbound leads, guiding customers through the equipment rental process, and ensuring customers get the right equipment at the right time. Build and expand relationships with contractors and construction principals, keep customers updated on new ways EquipmentShare can help, and promptly handle inquiries, requests, and complaints. Use the company’s proprietary T3 platform to stay current and develop sales strategies to grow market share.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Entry level

Key Responsibilities

  • •Respond to inbound leads and guide customers through the rental process.
  • •Expand the customer base by building relationships with contractors and construction company principals and educating customers on cost and efficiency benefits.
  • •Maintain and nurture existing customer relationships to ensure customers are fully satisfied and kept up to date on improvements.
  • •Promptly respond to and resolve customer inquiries, requests, complaints, and communications.
  • •Develop new sales strategies and techniques to increase market share and improve customer experience.

Pay and Benefits

Perks:Health InsuranceDentalVisionPaid LeavePaid Holidays401kGym MembershipTool ReimbursementsPaid Volunteer

Key Requirements

  • •High school diploma or equivalent.
  • •Demonstrated ability to listen and help solve customers’ problems.
  • •Ability to build, nurture, and maintain customer relationships throughout the rental process.
  • •Strong interpersonal and problem-solving skills.
  • •Ability to adapt to a fast-paced, growing company and stay educated on EquipmentShare products and services.
Experience:ConstructionEquipment rental
Education:High School
Skills:ListeningRelationship buildingInterpersonal skillsProblem-solvingAdaptability
Languages:English
Tech Stack:T3 technologyT3 platform

Company Brief

EquipmentShare
Provides equipment rental, telematics, and fleet management solutions for the construction industry, combining a marketplace for heavy equipment with software to optimize operations, uptime, and asset utilization.
Industry: Construction Tech
Company Size: Enterprise (1,001+ employees)
Growth: Scaleup
Headquarters: Columbia, United States
Founded: 2015
WebsiteLinkedIn