Mattermost

3 months ago

Senior Technical Account Manager (UK)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Senior Technical Account Manager (TAM) responsible for ensuring successful deployment, integration, and operational success of the Mattermost platform for enterprise and public sector clients across the United Kingdom. Drives technical delivery, architecture design for cloud/hybrid/on-prem deployments, and alignment with security best practices while maintaining strong customer relationships and influencing product direction.

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Lead onboarding, deployment, and optimization of Mattermost for strategic enterprise customers.
•Design and validate scalable architectures for cloud, hybrid, and on-premise deployments.
•Guide customers on integrating Mattermost with identity providers (SSO, SAML, OAuth, LDAP), CI/CD pipelines, and monitoring tools.
•Support adoption across distributed teams by ensuring high reliability, security, and performance.
•Provide proactive technical guidance to prevent issues and optimize system architecture.

Key Requirements

•5+ years experience in Technical Account Management, Solutions Engineering, DevOps Engineering, or a similar technical customer-facing role.
•Strong expertise in Linux, networking, containers (Docker/Kubernetes), and cloud infrastructure.
•Experience with scripting or development (Python, Go, Bash, Node.js, or similar).
•Familiarity with DevOps and CI/CD tools (GitHub/GitLab, Jenkins, Terraform, Jira).
•Strong understanding of cybersecurity best practices and secure system design.
•Must be authorized to work in the United Kingdom.

Experience:5+ yearsDefenseCybersecurityEnterprise softwareDevSecOps

Skills:CommunicationCollaborationProblem-solvingStakeholder managementTechnical writing

Languages:English

Tech Stack:LinuxDockerKubernetesCloudPythonGoBashNode.jsGitHubGitLabJenkinsTerraformJiraSSOSAMLOAuthLDAPCI/CD

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Mattermost

Provides an open-source, self-hostable team collaboration platform with secure messaging, file sharing, and integrations for DevOps and enterprise workflows, enabling organizations to retain control of data and comply with strict security and privacy requirements.

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series A

Headquarters: Palo Alto, United States

Founded: 2015

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

Mattermost

3 months ago

Senior Technical Account Manager (UK)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 13 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Lead onboarding, deployment, and optimization of Mattermost for strategic enterprise customers.
•Design and validate scalable architectures for cloud, hybrid, and on-premise deployments.
•Guide customers on integrating Mattermost with identity providers (SSO, SAML, OAuth, LDAP), CI/CD pipelines, and monitoring tools.
•Support adoption across distributed teams by ensuring high reliability, security, and performance.
•Provide proactive technical guidance to prevent issues and optimize system architecture.

Key Requirements

•5+ years experience in Technical Account Management, Solutions Engineering, DevOps Engineering, or a similar technical customer-facing role.
•Strong expertise in Linux, networking, containers (Docker/Kubernetes), and cloud infrastructure.
•Experience with scripting or development (Python, Go, Bash, Node.js, or similar).
•Familiarity with DevOps and CI/CD tools (GitHub/GitLab, Jenkins, Terraform, Jira).
•Strong understanding of cybersecurity best practices and secure system design.
•Must be authorized to work in the United Kingdom.

Experience:5+ yearsDefenseCybersecurityEnterprise softwareDevSecOps

Skills:CommunicationCollaborationProblem-solvingStakeholder managementTechnical writing

Languages:English

Tech Stack:LinuxDockerKubernetesCloudPythonGoBashNode.jsGitHubGitLabJenkinsTerraformJiraSSOSAMLOAuthLDAPCI/CD

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Mattermost

Industry: Enterprise Software

Company Size: Large (251 to 1,000 employees)

Growth: Scaleup

Funding: Series A

Headquarters: Palo Alto, United States

Founded: 2015

Website LinkedIn