Service Engineer

Eaton
Bangkok
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3+ yearsEducation: bachelorsSkills: ["Interpersonal skills","Communication"]

Provide after-sales technical and services support for Eaton’s Electrical business in Bangkok, supporting customers through installation, testing, commissioning, repairs, preventative maintenance, and troubleshooting. Recommend scheduled overhauls and life-cycle parts replacements, maintain accurate service records, and ensure 24x7 standby service via rotational duty. Serve as a single point of contact for specific service contracts, support product roll-out/start-up, train customer personnel, and resolve complex engineering issues with engineering teams while sustaining QMS practices.

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Eaton
Eaton
6 days ago

Service Engineer

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Last checked: 7 hours agoStatus: Live

Job Summary

Provide after-sales technical and services support for Eaton’s Electrical business in Bangkok, supporting customers through installation, testing, commissioning, repairs, preventative maintenance, and troubleshooting. Recommend scheduled overhauls and life-cycle parts replacements, maintain accurate service records, and ensure 24x7 standby service via rotational duty. Serve as a single point of contact for specific service contracts, support product roll-out/start-up, train customer personnel, and resolve complex engineering issues with engineering teams while sustaining QMS practices.
Location: Bangkok
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Provide after-sales technical and services support, including technical advice for installation, testing, commissioning, repair, modifications, and preventative maintenance.
  • •Recommend scheduled overhauls and life cycle parts replacement; assist with product roll-out and start-up and resolve faults as required.
  • •Ensure 24x7 standby services through a rotational duty schedule and respond timely to technical service enquiries.
  • •Serve as single point of contact for specific service contracts, interfacing with the customer organization and working with sales to drive additional sales.
  • •Maintain service records and workflow documents, communicate with design management/specialists to resolve technical issues, and support QMS and continuous improvement.

Pay and Benefits

Perks:Health InsuranceRetirement SavingsWellness StipendLearning Budget

Key Requirements

  • •Bachelor’s Degree in Electrical Engineering
  • •Minimum 3 years of field experience in service and testing of electrical power products
  • •Experience with Switchgear RUM and Busway (preferred)
  • •Basic knowledge of hardware, power supply, or electrical power systems
  • •Excellent interpersonal and communication skills
Experience:3+ yearsElectrical powerService and testingSwitchgearUPSTransformers
Education:Bachelor's in Electrical Engineering
Skills:Interpersonal skillsCommunication
Tech Stack:UPSSwitchgearTransformersSwitchgear RUMBuswayPower supplyElectrical power systemQMSPreventative maintenanceTroubleshootingEngineering change upgrades

Company Brief

Eaton
Designs, manufactures, and distributes electrical components, power management systems, and industrial equipment for energy, aerospace, vehicle, and industrial markets worldwide, focusing on efficiency, safety, and sustainability.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 1911
WebsiteLinkedIn