Client Value Partner

Celonis
Munich
Workplace: OnsiteFull timeFunction: Communications, PR & CommunitySkills: ["Executive presence","Leadership","Communication","Stakeholder management"]

The Principal Client Value Partner acts as the strategic and technical North Star for a major enterprise account, blending hands-on data integration, near real-time pipelines, and GenAI architecture with high-level business advisory. You orchestrate internal teams, shape the customer’s strategy, and ensure Celonis delivers measurable business value, while engaging C-suite stakeholders in a secure, enterprise-grade transformation.

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Celonis
Celonis
5 months ago

Client Value Partner

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Last checked: 10 hours agoStatus: Live

Job Summary

The Principal Client Value Partner acts as the strategic and technical North Star for a major enterprise account, blending hands-on data integration, near real-time pipelines, and GenAI architecture with high-level business advisory. You orchestrate internal teams, shape the customer’s strategy, and ensure Celonis delivers measurable business value, while engaging C-suite stakeholders in a secure, enterprise-grade transformation.
Location: Munich
Workplace: Onsite
Employment Type: Full time
Job Function: Communications, PR & Community
Seniority: Sr. Manager level

Key Responsibilities

  • •Act as the trusted advisor to CIOs and CFOs, translating complex technical designs into strategic business outcomes and ROI.
  • •Data Architecture Strategy: advise on high-performance, near real-time data ingestion strategies (e.g., streaming APIs, Kafka, micro-batching) to ensure the Celonis platform has the right data at the right time.
  • •Enterprise AI & Governance: architect secure, enterprise-grade AI solutions and champion the Celonis Process Knowledge Graph to ground AI (via RAG) with strict data governance and security.
  • •Engagement Leadership: mobilize and direct a multidisciplinary team of Applied AI engineers and Data Scientists; bridge between customer and Celonis Product/Engineering to clear blockers.
  • •Executive presence: present clear, actionable roadmaps to non-technical executives and translate technical concepts into business value.

Pay and Benefits

Equity and Bonus:Equity
Perks:Health InsuranceEquityRsusPaid LeaveHybrid Working

Key Requirements

  • •Experience: Principal-level, client-facing technical role (e.g., Solutions Architecture, Field CTO, Technical Account Management or similar)
  • •Data Integration: strong understanding of modern data pipelines, batch vs near real-time streaming (Kafka, APIs)
  • •AI Architecture: securely deploying Generative AI in the enterprise; RAG, private model hosting (Azure OpenAI, AWS Bedrock), data masking
  • •Enterprise Architecture: conceptual understanding of modern enterprise stack; SAP experience may be handy
  • •Executive Presence: ability to untangle complex technical challenges and present clear roadmaps to non-technical executives, with strong German language skills (required)
Experience:Retail
Skills:Executive presenceLeadershipCommunicationStakeholder management
Languages:GermanEnglish
Tech Stack:SAPDataBricksKafkaAPIsRAGAzure OpenAIAWS Bedrock

Company Brief

Celonis
Provides cloud-based process mining and execution management software that helps organizations visualize, analyze, and optimize business processes to improve efficiency, reduce costs, and accelerate operational transformation across enterprise systems.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Munich, Germany
Founded: 2011
WebsiteLinkedIn