Senior Manager, Technical Architects (AMER Professional Services) at GitLab (Canada, United States)

GitLab

1 month ago

Senior Manager, Technical Architects (AMER Professional Services)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Oversee the AMER Technical Architecture practice within GitLab’s Professional Services, guiding complex customer engagements from presales through delivery. Lead a team of Technical Architects across platform, AI, and security, coaching talent, standardizing delivery methods, and partnering with Engagement Managers to ensure customer outcomes and scalable, repeatable implementations.

Location: Canada, United States

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Manage and develop the AMER Technical Architecture team, including Intermediate, Senior, and Staff Technical Architects working across platform, AI, and security-related customer engagements.
•Manage the practice end to end, covering presales collaboration, engagement scoping, technical delivery oversight, staffing, utilization, and forecast alignment.
•Coach architects to grow as credible advisors centered on customer outcomes, strong technical judgment, and consultative communication.
•Partner on complex presales motions with Engagement Managers on estimation, solution framing, statement of work assumptions, and technical risk.
•Join strategic customer conversations where senior technical expertise helps build credibility, clarify ambiguity, and improve the path to successful delivery.

Key Requirements

•Proven experience managing senior technical professionals in a services, consulting, or Professional Services environment, with a strong track record of coaching, performance management, and career development.
•Experience applying expertise in platform engineering, site reliability engineering, infrastructure, or software development to guide technical direction and build credibility with highly experienced architects.
•Experience running consultative engagements by linking technical work to business goals and keeping teams focused on customer value and realized outcomes.
•Experience with technically complex presales work, including discovery, scoping, estimation, solution definition, and risk assessment.
•Demonstrated ability to operate effectively in fast-moving environments where offerings, priorities, and organizational needs continue to evolve.

Experience:DevSecOpsSaaSEnterprise software

Skills:LeadershipCommunicationMentoringStakeholder managementProblem-solving

Languages:English

Tech Stack:AISecurityDevSecOpsPlatform engineeringSREInfrastructureCloudPresalesConsulting

Company Brief

GitLab

Provides a single application for the complete DevSecOps lifecycle, offering source code management, CI/CD, security, and collaboration tools to help teams deliver software faster and more securely.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

GitLab

1 month ago

Senior Manager, Technical Architects (AMER Professional Services)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Canada, United States

Workplace: Remote

Employment Type: Full time

Job Function: Software Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Manage and develop the AMER Technical Architecture team, including Intermediate, Senior, and Staff Technical Architects working across platform, AI, and security-related customer engagements.
•Manage the practice end to end, covering presales collaboration, engagement scoping, technical delivery oversight, staffing, utilization, and forecast alignment.
•Coach architects to grow as credible advisors centered on customer outcomes, strong technical judgment, and consultative communication.
•Partner on complex presales motions with Engagement Managers on estimation, solution framing, statement of work assumptions, and technical risk.
•Join strategic customer conversations where senior technical expertise helps build credibility, clarify ambiguity, and improve the path to successful delivery.

Key Requirements

•Proven experience managing senior technical professionals in a services, consulting, or Professional Services environment, with a strong track record of coaching, performance management, and career development.
•Experience applying expertise in platform engineering, site reliability engineering, infrastructure, or software development to guide technical direction and build credibility with highly experienced architects.
•Experience running consultative engagements by linking technical work to business goals and keeping teams focused on customer value and realized outcomes.
•Experience with technically complex presales work, including discovery, scoping, estimation, solution definition, and risk assessment.
•Demonstrated ability to operate effectively in fast-moving environments where offerings, priorities, and organizational needs continue to evolve.

Experience:DevSecOpsSaaSEnterprise software

Skills:LeadershipCommunicationMentoringStakeholder managementProblem-solving

Languages:English

Tech Stack:AISecurityDevSecOpsPlatform engineeringSREInfrastructureCloudPresalesConsulting

Company Brief

GitLab

Provides a single application for the complete DevSecOps lifecycle, offering source code management, CI/CD, security, and collaboration tools to help teams deliver software faster and more securely.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn