UT Technician

Wise
Hyderabad
Workplace: OnsiteFull timeINR 490,000 - 805,000 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsSkills: ["Documentation","Problem-solving","Work under pressure","Independent work","Teamwork"]

Provide IT support and troubleshooting for Windows and Apple environments, supporting endpoint management across tools like Kandji and Microsoft Intune. Own efficient ticket management and issue tracking, document work thoroughly with guides, and help install, modify, and repair computer hardware and software. Collaborate with the User Technology (UT) teams in Hyderabad to keep equipment safe, running smoothly, and onboarding new users with the tools and services they need.

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FursaFursa
Wise
Wise
1 day ago

UT Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 8 months ago

Job Summary

Provide IT support and troubleshooting for Windows and Apple environments, supporting endpoint management across tools like Kandji and Microsoft Intune. Own efficient ticket management and issue tracking, document work thoroughly with guides, and help install, modify, and repair computer hardware and software. Collaborate with the User Technology (UT) teams in Hyderabad to keep equipment safe, running smoothly, and onboarding new users with the tools and services they need.
Location: Hyderabad
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Provide IT support and troubleshooting for Windows and Apple environments.
  • •Manage endpoint support using Kandji and Microsoft Intune.
  • •Monitor and maintain high-quality ticket management with efficient issue tracking.
  • •Install, modify, and repair computer hardware and software, including onboarding new users.
  • •Document work thoroughly, create guides, and support procurement and vendor management.

Pay and Benefits

Salary: INR 490,000 - 805,000 annually

Key Requirements

  • •2+ years of experience in an IT support role.
  • •Proficiency troubleshooting Windows and Mac operating systems.
  • •Hands-on endpoint management experience with Kandji and Microsoft Intune.
  • •Strong documentation skills, including creating guides and manuals.
  • •Experience with Jira/Atlassian ticketing tools and 2FA solutions such as Okta.
Experience:2+ years
Skills:DocumentationProblem-solvingWork under pressureIndependent workTeamwork
Languages:English
Tech Stack:WindowsMacKandjiMicrosoft IntuneJiraAtlassianOkta2FAEndpoint management

Company Brief

Wise
Wise (formerly TransferWise) is a London-based fintech that provides low-cost international money transfers, multi-currency accounts and payment infrastructure for individuals and businesses worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 2011
Glassdoor
Glassdoor: 3.8
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